Service Valet/Porter- Bilingual

Pride Motor Group•Lynn, MA

13d•Onsite

About The Position

Pride Motor Group is seeking a Service Valet/Porter for our Chevrolet Dealership on the Lynnway in Lynn. We are looking for an energetic, people-focused individual who will bring efficiency to the car-service process and make the experience for our customers smooth and seamless.

Requirements

Possesses excellent customer service skills
Demonstrates professionalism, collaboration and a positive attitude in all interactions with customers, co-workers and vendors
Completes assignments in a timely manner
Able to prioritize tasks and escalate issues or questions to appropriate managers or team members
Reports any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees to management
Maintains a professional appearance
Is team-oriented with a desire to achieve both individual and collective goals
Holds a valid driver’s license and has a clean driving record.

Responsibilities

Promptly and professionally greets all customers upon arrival and introduces them to a Service Advisor
Directs customers to maintain a proper flow through the service lane
Performs appropriate check in and check out procedures for all service vehicles
Performs alignment checks, battery checks, and vacuums the interiors of all vehicles when entering the drive
Retrieves customer vehicles from the parking lot while they are paying for service and removes seat and floor covers
Removes vehicles out of service drive and moves to designated parking areas
Pick-up & delivery of customer vehicles
Ensures service drive and parking area are clean, neat and free of any debris or trash
Assists with snow removal from dealership lot as needed
Exhibits a strong focus on vehicle safety at all times
Follows all company safety policies and procedures and immediately reports any and all accidents to a manager
Performs additional tasks as may be assigned