Service Truck Technician

Swift Transportation•Decatur, GA

6d•$27 - $35•Onsite

About The Position

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Requirements

Three (3) years of heavy equipment/mechanic related experience.
Must possess the skills required to accomplish the essential job duties.
Demonstrated/proven superior customer service skills
Maintain valid drivers license
Ability to read and understand repair manuals
Understanding and ability to complete/fill tags and repair orders
Ability to use and learn various diagnostic software used on tractor/trailers.
High School Diploma GED or graduation from trade/technical school preferred.
Additional technical school education may substitute for required experience.
Drivers license required.

Nice To Haves

May be required to acquire and maintain a Class A commercial driver's license (based on service truck set-up).

Responsibilities

Provide technical expertise for off-site breakdowns and repairs; understand all aspects of roadside tractor and trailer repairs, including cause and effect, troubleshooting protocols to ensure maximum equipment efficiency and safety. Perform minor repairs and provide direction to drivers for next steps on major repairs.
Troubleshoot simple and complex electrical and mechanical issues on a wide variety of tractor and trailer systems, effectively focusing on root causes rather than symptoms to ensure permanent fixes.
Identify and isolate non-diesel repair or maintenance items (e.g. trailer, tires, etc), and ensure the issue is fixed by appropriate personnel in a timely manner.
Repair stranded vehicles roadside and strive to get them returned to service in the fastest, safest way possible.
Understand Original Equipment Manufacturers (OEM) parts, needs, warranty and processes to obtain the correct parts in a timely manner. Responsible for on-truck parts inventory.
Complete all required records in computer systems to create historical records on company equipment.
Utilize computer programs to track various info such as Asset Tracking, Work Order Management, Parts Management, etc.
Maintain a clean and safe work area compliant with OSHA and company regulation and policy.
Assist with moving equipment around the yard, as necessary.
Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
Perform additional duties as required by leadership.