Service Truck Technician

Werner Enterprises•McCalla, AL

1d•Onsite

About The Position

Our service Truck Technicians travel within a 60-mile general radius to repair both tractors and trailers that need roadside assistance and make repairs to both tractors and trailers that are located at customers shipping yards or parking lots. They are responsible for the smooth operation of their service areas and maintaining their service truck, service sites, documentation, and inventory. RESPONSIBILITIES Service truck technicians must be knowledgeable and well-rounded enough to maintain all Werner equipment dedicated to their service area without the need of outside intervention. Technicians must be capable of working independently and are responsible for the day-to-day operation of their service area. The goal of these operations is to minimize the need for OTR or 3rd party repairs as much as possible to reduce overall maintenance costs and equipment downtime.

Requirements

Minimum of 2 years truck and trailer/ job specific repair experience
Minimum of 2 years experience mounting/dismounting tractor trailer tires
Ability to read and write
Basic computer knowledge and data entry experience
Valid drivers license and good driving record
Ability to pass the Human Performance Evaluation physical
Ability to lift in excess of 100 lbs.

Nice To Haves

Multiple years of job specific experience
Well-rounded knowledge and ability to complete a wide range of repairs unassisted
Ability to operate and maintain a service truck
Ability to read shop service manuals and wiring diagrams
Ability to operate independently and follow direction
Ability to complete and maintain any necessary documentation

Responsibilities

Repair trucks and trailers to include- Tire repair and/or tire replacement- Mount/dismount by hand Replace fuel filters Jump start trucks or refrigerated trailers Replace batteries/ alternators Repair/replace trailer door seals Repair/replace trailer dolly legs Repair/replace trailer doors and hardware Repair/replace air brake system components Repair coolant leaks Patch holes in trailer roof, side panels, and floor Repair electrical and lighting problems Repair suspension and air ride systems Weld and/or replace mud flap brackets, ICC bumpers, and other components that may need welding.
Complete all Federal/ Werner inspections and repair campaigns
Any other repair that is reasonably completed on customer property
Any additional duties requested by the service truck manager
Coordinate with the following through phone, email, and other means to ensure the smooth operation of their service areas- Onsite Werner staff, Werner drivers, Our dedicated customer, Purchasing/parts team, Werner dedicated road breakdown, Service truck manager
Act as their own service writers by creating and completing repair orders using the service truck systems for each repair they complete.
Bill both their parts and labor as well as complete Federal/Werner inspection forms.
Assist in scheduling repairs/inspections along with Werner onsite staff and/or drivers.
Keep service truck clean and organized
Keep up with the truck’s maintenance schedule and ensure services are completed on time
Keep truck and equipment in good operational order to ensure no downtime due to failure
Keeping the inventory storage area organized
Parts correctly labeled and stored in the proper bin location
Ensure inventory is restocked in a timely manner to not create any downtime due to inventory shortages
Complete inventory inspections multiple times a year when requested by purchasing
Work closely with the service truck parts manager to ensure parts are delivered and received in a timely manner. As well as assisting to correct any issues with inventory.
Meet monthly maintenance cost savings goals put in place by management.
Stay on task and work in an efficient manner to achieve the goals set each month.