Service to the Armed Forces (SAF) Specialist, Non-Mobile, Temporary

American Red Cross•Bethesda, MD

1d•$81,000 - $83,000•Onsite

About The Position

The American Red Cross is currently seeking a Service to the Armed Forces (SAF) Specialist, Non-Mobile, temporary position at Walter Reed Medical Center. This role is not eligible for relocation assistance. The salary range for this position is (Maryland): $81,000 - 83,000. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

Requirements

Bachelor's degree required or equivalent combination of education and related experience required.
Minimum 5 years of related experience or equivalent combination of education and related experience required.
Requires strong computer skills.
Public speaking skills and the ability to communicate effectively verbally and in writing are required.
Must have strong interpersonal skills and the ability to work well in an individual or team environment.
The ability to balance multiple priorities is essential.
Ability to work on a team.

Nice To Haves

Familiarity with military culture, regulations and protocol is strongly desired.
Experience with American Red Cross programs and services are desired.
Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments.

Responsibilities

Manages and administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures.
Responsible for the management and administration of American Red Cross Service to the Armed Forces (SAF) and International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC), and Restoring Family Links (RFL), within their area of jurisdiction.
Build strong and sustained relationships with military leadership, command staff, and installation partners.
Conduct outreach through command briefings, education sessions, presentations, and one-on-one engagements.
Increase Red Cross visibility using Armed Forces Network, base bulletins, social media, and approved local marketing channels.
Represent the Red Cross at official functions, ceremonies, and community events.
Manage all phases of the volunteer engagement cycle: recruitment, onboarding, training, supervision, recognition, and offboarding.
Recruit and mentor leadership volunteers to support Red Cross program delivery across SAF/IS, Disaster Cycle Services, Training Services, and Blood Services.
Utilize the Volunteer Connection platform to manage volunteer documentation, communication, and compliance.
Promote a positive, inclusive volunteer environment aligned with Red Cross values.
Ensure consistent and high-quality delivery of Red Cross programs to service members, veterans, and their families.
Supervise volunteer service delivery teams to ensure strong program impact and alignment with mission needs.
Coordinate educational briefings, community workshops, and special events supporting SAF/IS objectives.
Provide family support services including wellness check-ins, emergency communications, and referrals to community resources.
Update emergency communication casework (SAF Hero Care Network Services) rosters, unit contacts, and case logs in alignment with mission guidelines.
Promote and implement International Services programs within the local community.
Serve as a deployable member of the SAF Mobile Team for a 6-month overseas assignment.
Support U.S. military operations across the Middle East, Africa, and Eastern Europe.
Live and work on military installations, following all base policies, customs, and operational requirements.
Maintain full deployment readiness, including required medical clearances, training certifications, and security standards.
Support emergency, surge, and disaster operations as part of the Hero Care Network Contingency Team.
Participate in readiness drills, maintain casework proficiency, and respond to emergency communications and crisis situations as needed.
Monitor service delivery outcomes and ensure accurate documentation and reporting of program activities.
Identify trends, assess service needs, and contribute recommendations for program improvement.
Collaborate with Red Cross leadership on deployment feedback, staff mentorship, and onboarding support for mobile team members.
Assist with travel coordination, logistics, and reporting as needed for mobile deployments.