Service to Sales Advisor at Honda of Sarasota
About The Position
Honda of Sarasota is hiring now for Service to Sales Advisors! We are looking for self-motivated individuals with a positive attitude, good customer service skills, and a strong work ethic. The ideal candidate is goal-oriented, high-energy, possesses basic computer skills, and can follow a process. This role involves handling inbound and outbound customer calls, delivering a high-level VIP customer experience, communicating professionally, scanning vehicles into appraisal software, managing customer follow-ups, and maintaining accurate customer notes in CRM systems. We offer a team environment, great benefits, and ongoing training and support. Our average pay range is $75k-$150k per year, with potential for higher earnings based on skill level. Join our record-breaking team in Port Charlotte, Florida!
Requirements
- Self-motivated with a positive attitude
- Good customer service skills and work ethic
- Goal oriented and high energy
- Basic computer skills and the ability to follow a process
- Willingness to learn
- Must be professional with a confident attitude
- Knowledge of telephone, text and email techniques and etiquette
- Strong customer service and phone skills
- Efficient with Time management
- Organized, self-motivated, enthusiastic and detail-oriented
- Positive, flexible and process-oriented
- Ability to converse with customers to discuss needs and direct appropriately within the dealership
- Possess strong organizational, follow-up, Accurate record keeping
- Ability to active listening and deliver 110% customer experience
- Speak clearly and persuasively in positive or negative situations
- Quick thinker and learner
- An interest in the automotive industry
- Able to thrive in a fast paced, changing environment
- Enjoy providing customer enthusiasm
Nice To Haves
- Previous car sales experience ideal but not required
- Previous call center experience (an asset but not required)
Responsibilities
- Handle inbound and outbound customer calls
- Deliver a high-level, VIP customer experience
- Communicate professionally with customers in person and over the phone
- Scan and input vehicles into appraisal software for trade evaluations
- Manage customer follow-ups and daily tasks efficiently
- Work closely with management and the sales team
- Maintain accurate customer notes and records in CRM systems
- Converse with customers to discuss needs and direct appropriately within the dealership
- Make a minimum of 100 calls per day
Benefits
- Major Medical Insurance
- Dental and Vision Insurance
- Long and Short-Term disability
- Life Insurance
- Paid time off
- 401k with company participation
- Professional work environment, with job training and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
