Service Technician - In-House Suppression

MES Life Safety • Mattoon, IL

19d

About The Position

The Service Technician inspects, tests, and maintains portable fire extinguishers, performs daily shop duties to support efficient operations, assists walk-in customers, and manages inventory levels. The role includes diagnosing and troubleshooting equipment issues, ensuring compliance with applicable fire codes and safety standards, documenting inspections and repairs, and communicating service findings and recommendations to customers.

Requirements

• High school diploma or equivalent.
• Relevant experience inspecting and maintaining portable fire extinguishers.
• Knowledge of local fire codes, regulations, and safety standards.
• Strong problem-solving and troubleshooting skills.
• Strong attention to detail and ability to follow procedures accurately.
• Ability to work independently and as part of a team.
• Good communication skills for professional and effective interactions with clients.
• Ability to lift equipment weighing up to 50 pounds.
• Manual dexterity to work with small parts.
• Physical fitness and ability to work in various environments, including confined spaces and heights.

Nice To Haves

• Technical certifications or training in portable fire extinguishers.
• Previous experience servicing and maintaining HVAC equipment or systems, repairing small engines, working with firefighting equipment, working as a mechanic or electrician, or working with hydraulics.
• Familiarity with portable fire extinguisher equipment; training will be provided.

Responsibilities

• Assist incoming customers with portable fire extinguisher needs.
• Conduct routine inspections and tests of portable fire extinguishers, identify issues, and address malfunctions promptly.
• Diagnose and troubleshoot problems with portable fire extinguishers brought into the shop.
• Ensure portable fire extinguishers comply with relevant fire codes, regulations, and safety standards.
• Maintain accurate records of inspections, tests, and repairs, and generate reports as needed.
• Explain equipment status to clients, address their concerns, and provide recommendations for improvements.
• Perform daily shop duties to support efficient operations and manage inventory levels.

Benefits

• Salary plus commission.
• 401(k) and company matching.
• Medical, dental, and vision health insurance.
• Health savings account and flexible spending account.
• Life insurance.
• Disability insurance.
• Paid time off.
• Paid holidays.
• Professional development.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED