Service Technician - Qualified

Panasonic•Bloomingdale, GA

About The Position

Hussmann is seeking a qualified Service Technician to maintain, diagnose, and repair refrigeration, heating, and air-conditioning systems commonly found in supermarkets, convenience stores, and cold storage facilities. The Technician performs work with assistance and direction from a Master or Lead Service Technician. The role includes routine and preventive maintenance, troubleshooting, repairs, customer communication, documentation, inventory management, and ongoing training. Technicians use standard trade tools and refrigerant recovery equipment, complete customer paperwork and invoicing electronically, and follow applicable vehicle maintenance guidelines.

Requirements

High school diploma or GED.
External candidates: 2 years of field experience, or 0 years of experience with certification from a technical school. Internal candidates: 1 year as a General Laborer with completion of OJT and Skills Assessment.
Valid driver’s license and a safe driving record in accordance with the fleet policy.
Ability to walk distances, bend and crouch, climb ladders, work at high elevations, and repeatedly lift or carry objects up to 50 pounds for extended periods.
Excellent verbal and written communication skills, attention to detail, and strong motivation.
Strong mechanical aptitude, including knowledge of basic maintenance tasks and use of basic hand tools.
Familiarity with HVAC heating and cooling concepts and basic electrical schematics.
Ability to work nights and/or weekends as required.
EPA 608 Universal certification.
Strong leadership and business acumen.
Superior decision-making ability and paperwork skills.
Basic understanding of refrigerant and oil properties, sub-cooling, superheat, psychrometrics, copper-to-copper brazing, single-phase compressor components, and refrigerated fixture airflow.

Nice To Haves

HVAC-R technical school degree.
Working knowledge of basic refrigeration and/or commercial refrigeration and HVAC.

Responsibilities

Respond to customer service needs by maintaining, diagnosing, and repairing refrigeration, heating, and air-conditioning systems with direction from a Master or Lead Service Technician.
Perform prescribed routine maintenance on supermarket refrigeration systems and self-contained temperature-controlled merchandisers.
Assist with preventive maintenance, compressor changes, leak searches, and coil washing.
Continue acquiring technical knowledge through on-the-job training, product development information, service bulletins, and computer-based training.
Complete work tickets, timesheets, customer paperwork, invoicing, and electronic communications thoroughly, accurately, and on time.
Use a hand-held computer to complete customer paperwork and invoicing requirements.
Maintain truck inventory accurately and in an orderly manner, and follow vehicle maintenance program guidelines when applicable.
Identify and use standard trade tools, including refrigerant recovery equipment.
Develop and maintain excellent customer relations, and professionally explain equipment and system malfunctions using correct terminology.
Service conventional refrigeration systems, parallel rack systems, walk-in coolers, and other refrigeration units used in supermarkets and convenience stores, with direction from a Master or Lead Service Technician.
Read and understand temperature and pressure charts; conduct basic electrical troubleshooting and refrigeration-cycle diagnostics.
Safely handle R290 refrigerant and hazardous materials such as dry nitrogen.
De-ice case and walk-in evaporator coils, replace fan motors, and wash condenser coils.
Apply a basic understanding of system evacuation and charging, system pump down, and system defrost.
Perform additional duties as assigned.

Benefits

Bi-annual performance-based bonuses.
Paid training and access to online training videos.
Paid drive time, including overtime.
22 days paid off: 10 vacation days and 12 company holidays.
Company vehicle provided.
On-the-job, hands-on training opportunities, including electrical and mechanical theory and model-based training.
Sign-on bonus available.
Medical, dental, vision, and prescription plans.
Health Savings Account and Flexible Spending Account options.
Voluntary life, accident, critical illness, disability, legal, identity theft, and pet insurance.
401(k) plan with company matching contributions and immediate vesting.
Paid time off, stewardship, and parental leave.
Tuition reimbursement for job-related courses after six months of service.
Employee assistance program, virtual health management, chronic condition support, and tobacco cessation programs.