Service Technician - Treasure Valley Trailers

NOVAE LLC • Nampa, ID

10d • Onsite

About The Position

At Treasure Valley Trailers, we believe in delivering exceptional customer service while providing quality trailers, parts, and service solutions to our customers throughout the Boise area and beyond. Our team takes pride in helping customers keep their trailers safe, reliable, and road-ready. We are looking for a motivated Service Technician with strong mechanical skills and a customer-focused attitude to join our growing team. If you enjoy troubleshooting, repairing equipment, working with your hands, and helping customers, we'd love to hear from you.

Requirements

• High school diploma, GED, or equivalent experience required.
• Mechanical repair experience required.
• Strong mechanical aptitude and troubleshooting skills.
• Experience using hand tools, power tools, and shop equipment.
• Ability to read and understand repair instructions, service documentation, and technical information.
• Valid driver's license with an acceptable driving record.
• Strong attention to detail and commitment to quality workmanship.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.
• Self-motivated with a strong work ethic and positive attitude.

Nice To Haves

• Trailer service and repair experience preferred.
• Welding and fabrication experience is preferred.

Responsibilities

• Troubleshoot and diagnose trailer repair needs based on customer concerns and inspections.
• Provide repair recommendations and assist with preparing estimates.
• Perform preventative maintenance and routine service on brakes, tires, bearings, suspension, lighting, wiring, couplers, jacks, and related trailer systems.
• Install accessories, upgrades, and modifications on new and used trailers.
• Ensure all repairs meet manufacturer specifications and applicable safety standards.
• Communicate repair status and recommendations to customers in a professional manner.
• Complete work orders accurately and maintain service records.
• Test trailers and repairs as needed to verify proper operation and quality of workmanship.
• Follow all company safety policies and OSHA, EPA, and DOT regulations.
• Receive, unload, and organize trailer and parts deliveries.
• Assemble, inspect, test, and prepare new trailer inventory for sale.
• Maintain a clean, safe, and organized work area.
• Assist other technicians and departments as needed.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision insurance options
• Employee Assistance Program (EAP)
• 401(k) retirement plan with company match
• Paid Time Off (PTO) beginning on day one
• Company-paid short-term and long-term disability insurance
• Company-paid life insurance
• Paid holidays
• Paid bereavement leave
• Opportunities for training and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED