Carpentry Technician

Renewal by Andersen•Knoxville, TN

1d•Onsite

About The Position

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the worldâ€™s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. As a Maintenance Technician, you would ensure that our customers are happy every day! Your goal is to respond to on-site window and door service requests, where you will assess, repair, and replace parts and components to ensure proper functioning.

Requirements

2+ years of experience working in general maintenance
2+ years of window & door installation/repair
Available to work Monday-Friday and occasional Saturdays
Basic computer, including smart phone and email, and excellent time management skills
Physical ability to lift and carry products weighing up to 50 pounds, climb ladders, stoop, bend and walk on uneven surfaces, and have good hand dexterity
Valid driverâ€™s license, insurable driving record, and a vehicle that can transport materials and tools, including a ladder and screen

Nice To Haves

3+ years of experience performing basic home repair work

Responsibilities

Provide service performance and address warranty issues with windows and doors
Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs
Ensure customer satisfaction while addressing problems
Replace defective parts and help customers when windows aren't working properly
Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.
Perform any other duties or responsibilities deemed necessary by management