Service Technician

Whaley Foodservice•Raleigh, NC

1d•Onsite

About The Position

The Service Technician will troubleshoot and repair commercial kitchen cooking, refrigeration, and HVAC equipment. This role involves regular communication with the branch office and customers regarding parts orders and repair status. The technician is responsible for maintaining their service vehicle, tools, and uniforms to represent Whaley quality, and must meet on-call requirements. This position requires extensive daily travel to work sites and involves physical demands such as lifting, bending, and working in high-temperature environments.

Requirements

Must be 18 years of age.
Three (3) years maintenance experience to include repairing commercial cooking or refrigeration equipment.
Strong HVAC experience is a plus.
Valid Driver's license and driving record that aligns with our safety standards.
Completion of a satisfactory background check and drug screen is required.
Ability to work independently.
Dependability.
Accurately and promptly completes required paperwork.
Excellent customer service skills.
Stable work history

Nice To Haves

Strong HVAC experience

Responsibilities

Troubleshoots and repairs commercial kitchen cooking, refrigeration and HVAC equipment.
Communicates with branch office to order parts for repairs.
Communicates with customer and branch office regarding status of repairs.
Completes service tickets according to procedures.
Monitors truck stock to insure required parts are stocked on vehicle.
Maintains service vehicle, tools, and uniforms representative of Whaley quality.
Meets reasonable on-call requirements.