Service Technician (On Call)
About The Position
We are hiring immediately for an on call SERVICE TECHNICIAN position. This role involves repairing, maintaining, and assisting in the installation of vending machines and equipment. The technician will respond to dispatch calls for machine repairs, visit existing customers to ensure service adequacy, and resolve any service complaints. The job requires diagnosing machine malfunctions, dismantling machines for access, inspecting parts for wear or misalignment, replacing defective parts, repairing broken components, realigning parts, and testing machine operation post-repair. Additionally, the role includes managing inventory, ordering parts, shipping and receiving machines, preparing machines for installation, and assisting with installations and removals. The technician will also set up and operate mechanical equipment and small hand tools for machine repair. This is an on-call position with varying days and hours.
Requirements
- Previous audio visual and event support experience is required.
- Must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Responsibilities
- Responds to dispatch calls for machine repairs using company-owned vehicle.
- Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
- Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
- Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
- Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
- Prepares machines for installation at accounts; assists in installations and removals.
- Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
