HVAC Service Technician (no on-call)

O’Dell HVAC Group•Coquitlam, BC

6d•CA$58 - CA$62•Onsite

About The Position

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors across Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do. We are seeking an HVAC Service Technician to join our Service team in our Coquitlam location. Reporting to the HVAC Service Manager, you will be working with our contractors during installs, start-ups, and helping services run smoothly from day one. You’ll provide expert support in the field and over the phone, troubleshoot technical issues, and get hands-on with industry-leading products. This role is not an on-call position - regular working hours are on-site between 8:00am and 4:30pm, Monday to Friday.

Requirements

Licensed Refrigeration and Air Conditioning Mechanic (RACM)
Licensed Gas Fitter, Ideally Class 1 or minimum Class 2
Hold a valid Class 5 driver’s license in good standing and clean driver's abstract
Willing and able to travel within our service territories (territory dependent on location of hire)
Three to five (3-5) years of experience with commercial and industrial HVAC service
A solid understanding of computers and Microsoft Office, including openness to learning – computers and electronics are a large part of how we support modern HVAC systems
Strong communication skills, both verbally and written
Detail-oriented and reliable, following through on deadlines and commitments to customers
Dependable, punctual, and ready to lend a hand to team members
Meet the physical requirements of the role, which include: Lifting up to 50lbs, Climbing stairs and ladders, and working at heights, Bending, pushing, pulling, and kneeling, Sitting for long periods of time while driving, Working in extreme temperatures (heat and cold)

Responsibilities

Be the expert voice for customers on the O’Dell product lineup
Startup and commission new systems alongside contractors, ensuring everything runs smoothly and safely
Offer virtual or phone support to installers and technicians for assistance with wiring, piping, programming, and general troubleshooting
Collaborate with our Sales team to assist with product layout and integration across a wide range of products
Connect with our manufacturers to obtain technical information and support materials
Attend customer sites to provide hands-on support during installs, commissioning, troubleshooting, and additional responsibilities as required
Assist with processing warranty claims by working closely with contractors and our internal team to keep the process moving in a timely manner
Travel to manufacturer facilities for in-depth product training as required
Supporting customer contracts and providing required services
Other responsibilities as assigned