Service Technician - All Levels

Sheridan Ford • Wilmington, DE

1d • Onsite

About The Position

Sheridan Ford is hiring Service Technicians at every level, from entry-level to experienced professionals. The company emphasizes career growth through continuing education, manufacturer training, and internal promotion. They are looking for individuals who are mechanically inclined, possess good customer service skills, and can work effectively in a team environment. The dealership offers a state-of-the-art facility with modern equipment and a supportive work culture.

Requirements

• Previous experience at an automotive dealership
• High school diploma or equivalent
• Dexterity — a steady hand and excellent hand-eye coordination
• Mechanical and troubleshooting skills
• Excellent customer service skills
• Basic computer competencies
• A positive, friendly attitude and a customer-service mentality
• You thrive in a fast-paced environment
• Team player who collaborates well with others
• Ability to learn new technology, repair and service procedures, and specifications
• Able to operate electronic diagnostic equipment
• Valid driver's license and clean driving record

Nice To Haves

• Years of experience vary per position
• Strong understanding of the service drive

Responsibilities

• Check and communicate oil level to teammates
• Ensure tire pressure for proper inflation
• Inspect and refill fluid levels as necessary
• Complete vehicle inspections
• Install new oil drain plugs and new oil filters
• Clean and lubricate fittings as needed
• Deliver excellent customer service, always keeping the customer's perspective first
• Perform work specified on the repair order with efficiency and in accordance with dealership standards
• Test-drive vehicles and test components and systems using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, brakes, air conditioning, and more
• Communicate directly with the Service Advisor so customers are always informed when additional service is needed, and provide an estimate of time required for additional repairs
• Execute warranty repairs to manufacturer specifications

Benefits

• Air-conditioned shop
• State-of-the-art, brand-new facility with air conditioning and cutting-edge technology (collision center only)
• Shop equipped with the newest technology and equipment
• Uniforms provided
• Discounts on products and services
• Work environment OSHA certified to current Air Quality Standards
• Career advancement opportunities, promote from within
• ASE and state inspection certification reimbursement, with all training expenses paid to further your career
• Continued education, manufacturer hands-on and web-based training
• Clean and professional work environment
• Competitive wages
• Medical and Dental
• 401K Match
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long-term job security
• Health and wellness
• Flexible work schedule
• Saturday lunches on us

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED