Service Technician - All Levels

Sheridan FordWilmington, DE
Onsite

About The Position

Sheridan Ford is hiring Service Technicians at every level, from entry-level to experienced professionals. The company emphasizes career growth through continuing education, manufacturer training, and internal promotion. They offer a supportive shop culture and opportunities to develop skills within the automotive field.

Requirements

  • Previous experience at an automotive dealership
  • Strong understanding of the service drive
  • Years of experience vary per position
  • High school diploma or equivalent
  • Dexterity — a steady hand and excellent hand-eye coordination
  • Mechanical and troubleshooting skills
  • Excellent customer service skills
  • Basic computer competencies
  • A positive, friendly attitude and a customer-service mentality
  • You thrive in a fast-paced environment
  • Team player who collaborates well with others
  • Ability to learn new technology, repair and service procedures, and specifications
  • Able to operate electronic diagnostic equipment
  • Valid driver's license and clean driving record

Nice To Haves

  • ASE and state inspection certification reimbursement, with all training expenses paid to further your career

Responsibilities

  • Check and communicate oil level to teammates
  • Ensure tire pressure for proper inflation
  • Inspect and refill fluid levels as necessary
  • Complete vehicle inspections
  • Install new oil drain plugs and new oil filters
  • Clean and lubricate fittings as needed
  • Deliver excellent customer service, always keeping the customer's perspective first
  • Perform work specified on the repair order with efficiency and in accordance with dealership standards
  • Test-drive vehicles and test components and systems using diagnostic tools and special service equipment
  • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, brakes, air conditioning, and more
  • Communicate directly with the Service Advisor so customers are always informed when additional service is needed, and provide an estimate of time required for additional repairs
  • Execute warranty repairs to manufacturer specifications

Benefits

  • Continuing education
  • Manufacturer hands-on and web-based training
  • Air-conditioned shop
  • State-of-the-art, brand-new facility with air conditioning and cutting-edge technology (collision center only)
  • Shop equipped with the newest technology and equipment
  • Uniforms provided
  • Discounts on products and services
  • OSHA certified to current Air Quality Standards
  • Highly productive shop
  • Career advancement opportunities, promote from within
  • ASE and state inspection certification reimbursement
  • All training expenses paid
  • Clean and professional work environment
  • Competitive wages
  • Medical and Dental
  • 401K Match
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long-term job security
  • Health and wellness
  • Flexible work schedule
  • Saturday lunches on us
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