Service Technician - Dallas, TX

Lucid Motors•Dallas, TX

3d•Onsite

About The Position

Lucid is creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. We are excited to announce the grand opening of our brand-new Service Center in Dallas, Texas. This new facility represents our continued investment in delivering an exceptional ownership experience and supporting the growing Lucid community throughout the region. We are building a talented team of service professionals who are passionate about innovation, customer excellence, and the future of sustainable transportation. Join us at an exciting time as we establish this state-of-the-art location and help shape the next chapter of Lucid's service operations from day one. Lucid plans to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Requirements

2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair.
Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains.
Customer facing experience exhibiting excellent written and verbal communication skills.
Ability to use applications such as Microsoft Office as well as learn proprietary DMS software.
EPA 609 Certification.
Willingness to complete Lucid provided CPR training post hire.
Valid driver’s license with no suspensions within the past year.
Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire.

Nice To Haves

ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
Experience in luxury automobile repair environments.

Responsibilities

Diagnosing, maintaining and repairing Lucid Motors vehicles.
Demonstrate passion for sustainable transportation and creatively solve problems in a fast-paced environment.
Repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis.
Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems.
Follow correct repair order documentation procedures, i.e. The Three C's.
Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions.
Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
Ability to demonstrate and teach learned technical skills/knowledge with others.
Demonstrate attention to detail and passion for creating positive client experiences.
Ability to work remotely and support mobile service team as needed.
Other duties as assigned.