Service Technician/Apartment Maintenance - Landover, MD

Kay Apartment Communities•Landover, MD

10d•$25 - $28•Onsite

About The Position

Join Kay Apartment Communities’ service team at its 346-unit apartment community in Landover, Maryland. The service department maintains the physical integrity of the properties and is committed to providing exceptional customer service and a comfortable living experience for residents. The Service Technician reports to the Community Manager and works under the supervision of the Service Manager/Supervisor or Engineer. The role involves property maintenance, service requests, apartment turnovers, inspections, and preventative maintenance. Work includes servicing, repairing, replacing, and installing appliances, plumbing fixtures and drains, electrical components, lighting, carpentry and cabinets, window coverings, doors, and flooring. Technicians must complete work safely, promptly, and professionally, prepare apartments for move-in on schedule, and maintain company-owned equipment. The position requires on-call availability for emergency calls, including extended hours and weekends when needed.

Requirements

Minimum 3–5 years of apartment maintenance experience, including plumbing, electrical work, appliances, carpentry, and minor HVAC work.
Experience in apartment turnovers.
Adhere to safe work practices.
Ability to work independently and professionally.
Excellent organizational, communication, and customer service skills.
Ability to work on call and, when needed, extended hours, including after hours and weekends.
Valid driver’s license and reliable transportation.
Must have own hand tools.

Nice To Haves

HVAC and CFC certifications preferred.
Bilingual in English and Spanish is a plus.

Responsibilities

Provide exceptional customer service and communicate effectively with residents, guests, visitors, and staff while following company policies and Fair Housing laws.
Complete property maintenance work, service requests, apartment turnovers, building inspections, and preventative maintenance as requested.
Service, repair, replace, and install appliances, plumbing fixtures and drains, electrical circuits and components, light fixtures and ceiling fans, countertops and cabinets, window screens and blinds, doors, and vinyl or ceramic flooring.
Complete service and repair requests safely, promptly, and professionally.
Prepare apartments for move-in according to the specified schedule.
Perform preventative maintenance tasks as required by the community.
Maintain company-owned equipment in good working condition.
Perform other duties as assigned.
Respond to emergency calls within 30 minutes when on call.