Service Technician 0 - Permanent

EcoShield Workday•Leon, IA

1d•Onsite

About The Position

The Service Technician delivers exceptional customer service during scheduled maintenance appointments by inspecting for pest activity, providing effective treatment solutions, and building lasting customer relationships. This role helps ensure customer satisfaction through proactive communication, attention to detail, and consistent service excellence.

Requirements

Must be 21 years of age or older.
Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.
Earn and maintain state-required training and pest control licensing if applicable (provided).

Nice To Haves

1+ years of customer service experience, preferred.

Responsibilities

Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.

Benefits

Weekly Pay – get paid every Friday!
Paid sick and vacation time
10 company-paid holidays.
Comprehensive benefits package including medical, dental, and vision options.
401(k) with a competitive match.
Access to the Employee Assistance Program (EAP).
Discounted pest control services for employees and their friends
HSA plans with tax advantages to maximize your healthcare dollars
Short- and long-term disability and life insurance options
Wellness & Mental Health Support – Employee Assistance Program and wellness resources
Flexible Care Access – Virtual care options for convenient, on-demand support