Service Technician, CS NJ

Vatech America • Teaneck Township, NJ

5d • Onsite

About The Position

Vatech America, Inc. is the world’s leading provider of digital dental X-ray imaging technologies and offers the most diverse product portfolio in the market. The Company is responsible for technological advances, which offers every American dental practice endless possibilities to achieve higher standards and help in the improvement of health of dental patients. Vatech is committed to providing doctors with the highest quality diagnostic imaging devices, innovative resources and industry-leading support.

We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We are currently searching for a Service Technician at our Teaneck, NJ location (on-site).

Requirements

• Excellent oral and written communication skills
• An associate's degree in Computer Information Systems or an equivalent combination of education/experience
• Business-related computer skills including Microsoft Office Suite
• Excellent customer service and interpersonal skills
• DNS, WINS, DHCP, WSUS, IIS (SharePoint, Streaming Media), and Terminal Services
• TCP/IP installation, IP addressing and subnetting; Ethernet switches and routers, network cabling
• Familiarity with routers and switches (CLI); routing protocols, configuring WAN, STP, VLANs, NAT, Access lists, troubleshooting LAN/WAN problems
• VMware, Oracle VM, Virtual PC for testing/troubleshooting
• Microsoft Windows Server and Desktop OS
• Networking Fundamentals

Nice To Haves

• A+, Network+, and/or MCP certifications are highly desired
• Electronics background as well as experience with dental imaging and practice management systems is a plus

Responsibilities

• Appraising and troubleshooting technical issues involving dental imaging equipment, personal computers, and office networks
• Diagnosing PC and X-ray equipment problems to the module or component level
• Answering inbound calls from customers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree