Draft Service Technician

Breakthru Beverage GroupMinneapolis, MN
$23 - $32Onsite

About The Position

The primary purpose of this position is to ensure to support on-premise customers through service calls and equipment installation. May also assist with special event set-up and execution.

Requirements

  • High School diploma or equivalent
  • Minimum of 1 year of experience in working with a draught beer system
  • Basic PC skills using MS Office and other various computer programs including presentation software
  • Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
  • Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
  • Analytic and Reporting skills
  • Utilize sound judgement and problem-solving skills
  • Ability to work in fast-paced, high-volume, team environment

Nice To Haves

  • Bachelor’s degree in related field
  • Mechanical and technical aptitude

Responsibilities

  • Provide responsive service and communicate effectively with account employees.
  • Service equipment within state guidelines.
  • Troubleshoot non-working or poor pouring draught lines.
  • Complete draught line service and installs.
  • Perform product delivery when needed on installs, for special events, and/or when needed for accounts based on needs.
  • Manage and maintain sales tools (samples, POS, etc.).
  • Train others on basic draught maintenance.
  • Effectively prioritize and manage multiple service requests independently.
  • Communicate priorities, needs, and the completion of daily service activities with management.
  • Maintain logs, trackers, and records as required.
  • Manage and maintain vehicle, tools, and service equipment.
  • Maintain draught knob inventory and special event equipment.
  • Other duties, as assigned by the jobholder’s supervisor, may also be required.

Benefits

  • health care benefits
  • life insurance
  • paid time off
  • participation in the Company’s 401(k) plan
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