Service Technician - Kearney

CLAAS•Kearney, NE

21h•Onsite

About The Position

Nebraska Harvest Center is part of a family-owned company that has people throughout Nebraska. Be part of a team that ensures the successful service and sales of the CLAAS product range. Together, with our sales partners, we strive to empower farmers to be the best in their fields. This position repairs machines to the customer’s satisfaction in the field, shop or customers location. It involves removing, installing, repairing, disassembling, assembling, and performing failure analyses of all CLAAS equipment including engines, electrical systems, hydraulics, transmissions, power train, brakes, steering, electronic and computer applications, and heating and air conditioning (HVAC). The role also includes troubleshooting and repairing customer machines at customer jobsites, using SIS to order parts, troubleshoot machine systems and research problems, performing machinery inspection, machinery set-up and adjustment, and using a laptop to enter labor, fill out service reports, and complete warranty reports. Additionally, the technician will use service manuals and parts books to look up specs and parts for repairs, and adhere to established company values, practices, policies, and procedures, while following and supporting compliance with all applicable safety rules, laws, regulations, and standards. Demonstrates regular and punctual attendance at the assigned work location.

Requirements

2+ years’ experience in a field service technician role, preferred.
Prior experience in troubleshooting methods and tools required.
Must provide personal tools for position
Excellent oral and written communication skills.
Excellent customer service skills.
Ability to read and interpret parts and machine schematics.
Ability to travel within region and to be able to work with limited supervision.
Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
Must be able to maintain professionalism at all times.
Ability to safely operate large machinery.
Must be able to meet deadlines and handle a high volume workload in a fast-paced environment with a strong attention to detail.
MUST BE ELIGIBLE TO WORK IN THE U.S.

Nice To Haves

Diesel Tech School Degree preferred, or equivalent work experience.
Working knowledge of CLAAS parts, a plus.
Farm background desirable.

Responsibilities

Troubleshoots and repairs customer machines at customer jobsites.
Uses SIS to order parts, troubleshoot machine systems and research problems.
Machinery Inspection
Machinery Set-Up and Adjustment
Uses laptop to enter labor, fill out service reports, and complete warranty reports.
Uses service manuals and parts books to look up specs and parts for repairs.
Adheres to established company values, practices, policies and procedures at all times.
Follows and supports compliance with all applicable safety rules, laws, regulations and standards.
Demonstrates regular and punctual attendance at the assigned work location.

Benefits

Premium free health, dental, vision, short-term disability, and long-term disability
Competitive paid time off
401(k) with a generous company match
Retirement Readiness Program
Company-Paid Life Insurance
Flexible Spending Accounts
Dependent Care Resources Program
Tuition Reimbursement
Employee Assistance Program, including mental health
Wellness Programs including weight loss, diabetes management, and high blood pressure management
Legal & Financial Services
Fun & Safe Environment