Service Technician (60448)

Parks Automotive Group•Spartanburg, SC

3d•Onsite

About The Position

We are seeking a skilled and motivated Service Technician to join our team. The ideal candidate will be responsible for performing maintenance and repair orders with efficiency and in accordance with dealership standards. This role involves diagnosing, maintaining, and repairing various vehicle automotive systems, ensuring quality work, and providing excellent customer service. We offer training and growth opportunities for those looking to advance their careers in automotive repair.

Requirements

At least 2 years of mechanical experience required
Excellent communication service skills
Essential computer skills
Team player who enjoys working in a fast-paced environment
A high level of motivation and demonstrated ability to learn and succeed
Ability to read and comprehend instructions and information
Proven knowledge of vehicle mechanical operations
Valid driver's license with a good driving record

Nice To Haves

Manufacturer certification is a plus but not required. We train and grow our own!

Responsibilities

Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards
Execute repairs under warranty to manufacturer specifications
Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.
Perform multi-point inspections
Execute the service SOP (Standard Operating Procedures) at all times
Utilize AutoPoint and keep all repair orders up to date and strive to maintain at least two recommendations per vehicle
Fix the vehicle right the first time!
Make quality checks after each repair
Save and tag parts of the job if under warranty or if requested by the customer
Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairs
Test-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipment
Clock on and off all repair orders as required
Learn new technical information and techniques in formal training sessions to keep up with rapidly changing technology
Participate in manufacturer-sponsored training programs, schools, and events
Adhere to company regulations and keep abreast of recalls, updates, and bulletins
Report machinery malfunctions or defects to supervisor
Ensure the customer's vehicles are kept clean
Notify service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles
Input all vehicle recommendations and complete check sheets in MPI
Find pricing and availability of needed parts in the 'notes' section in MPI
Report any safety issues to management and ensure a clean working area