SERVICE TECHNICIAN (FULL TIME)

Compass Group•Bloomington, IL
•$24 - $30•Onsite

About The Position

We are hiring immediately for a full time SERVICE TECHNICIAN position. This role involves repairing, maintaining, and assisting in the installation of vending machines and equipment. The position requires responding to dispatch calls for machine repairs using a company-owned vehicle, calling on existing customers to determine service adequacy, and resolving service complaints. The technician will visually inspect and listen to machines to diagnose malfunctions, dismantle machines to access problem areas, and inspect parts for wear or misalignment. They will remove and replace worn or defective parts, repair broken parts, realign and adjust components, and test machine operation after repair. Additionally, the role includes reviewing inventory and ordering parts, shipping and receiving machines, maintaining equipment inventory, preparing machines for installation, and assisting with installations and removals. The technician will also set up and operate mechanical equipment and small hand tools for machine repair.

Requirements

  • Previous office coffee experience or vending machine repair experience preferred.
  • Willing to train!

Nice To Haves

  • Previous office coffee experience
  • Vending machine repair experience

Responsibilities

  • Responds to dispatch calls for machine repairs using company-owned vehicle.
  • Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
  • Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
  • Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
  • Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
  • Prepares machines for installation at accounts; assists in installations and removals.
  • Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
  • Performs other duties as assigned.

Benefits

  • Insurance
  • 401K
  • Uniforms and shoes provided
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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