Service Technician - Lantower Legacy Lakes

Greystar•Lewisville, TX
•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure the property’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and preventive maintenance, prepares vacant apartments for new residents, maintains supplies and service documentation, and helps care for the grounds and shared spaces. It also supports safety, risk management, quality control, and expense management. The position requires working indoors and outdoors in all weather conditions, a flexible schedule that includes being on call during evenings, weekends, and holidays, and occasional travel to support other properties or attend training and business meetings.

Requirements

  • Obtain any certifications required by state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property when applicable.
  • Be able to work a flexible schedule, including being on call during evenings, weekends, and holidays.
  • Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Be able to travel occasionally or regularly as needed to assist other properties, attend training classes or business meetings, or fulfill job responsibilities.

Nice To Haves

  • EPA Type I and II or Universal certification for refrigerant recycling, applicable to Certified Service Technicians.

Responsibilities

  • Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
  • Track maintenance inventory, return unused materials and equipment to their designated locations, and notify the maintenance supervisor when items need to be reordered.
  • Complete service-request documentation and other paperwork accurately and promptly.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Control expenses by repairing parts when possible, minimizing waste, and using tools and equipment correctly.
  • Follow safety and risk-management policies, participate in routine safety meetings and required training, and report accidents and incidents promptly and accurately.
  • Periodically inspect contractors’ and vendors’ work to verify that materials and services meet required quality standards, scope, and specifications.
  • Assist with routine and periodic property inspections, identify safety and repair concerns, and communicate the property’s physical needs to management.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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