Service Technician - Colorado Springs

Greystar Management Services•Greenwood Village, CO
•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure that the buildings, grounds, amenities, and common areas of the property meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and preventative maintenance, prepares vacant apartments for new residents, tracks maintenance supplies and equipment, and completes related documentation. It also contributes to upkeep of shared areas, cost control, contractor quality checks, and property safety inspections. The position may require travel to assist other properties or attend training and business meetings. The work schedule is flexible and includes taking call during evenings, weekends, and holidays.

Requirements

  • Certified Service Technicians must have EPA Type I and II or Universal refrigerant-recycling certifications.
  • All Service Technicians must have certifications required by applicable state and local jurisdictions.
  • A valid driver’s license is required to operate a golf cart on the property when applicable, depending on property size.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
  • Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Rare or regular travel may be required to assist other properties, attend training classes or business meetings, or meet other role needs.

Responsibilities

  • Complete resident-requested work orders and preventative maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, scheduling vendors and contractors as needed, obtaining supplies, completing maintenance tasks, and inspecting completed work.
  • Follow procedures for accessing and obtaining maintenance materials, supplies, equipment, tools, and other items; track inventory, return unused items, and notify the maintenance supervisor about reordering needs.
  • Complete service-request documentation and paperwork accurately and promptly.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing parts rather than replacing them when possible, avoiding waste, and using tools and equipment correctly.
  • Comply with safety and risk-management policies by participating in routine safety meetings, completing required OSHA and other safety training, and promptly and accurately reporting accidents and incidents.
  • Periodically inspect contractor, vendor, and service-provider work to verify quality, materials, services, scope, and specifications as required.
  • Assist with routine and periodic property inspections, identify safety and risk-management concerns, help keep the property in good repair, and communicate physical property needs to management.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic medical coverage for employee-only coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions; eligibility and frequency may vary.
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