Service Technician, San Jose (2nd Shift)

Lucid Motors•San Jose, CA

11d

About The Position

At Lucid, teams create mobility experiences through innovation and sustainable transportation. The Service Technician diagnoses, maintains, and repairs Lucid Motors vehicles, using technical knowledge and creative problem-solving in a fast-paced environment. The role requires obtaining ASE certifications within 6–8 months of hire; Lucid reimburses the cost of successful completion. The technician may work remotely and support the mobile service team as needed.

Requirements

2–5 years of experience as an automotive service technician, including prior EV/HEV diagnosis and repair experience.
Knowledge of high-voltage systems, low-voltage systems, and electric vehicle powertrains.
Customer-facing experience with excellent written and verbal communication skills.
Ability to use applications such as Microsoft Office and learn proprietary DMS software.
EPA 609 Certification.
Willingness to complete Lucid-provided CPR training after hire.
Valid driver's license with no suspensions within the past year. Drivers under 21 must have held a driver's license for at least 3 years and successfully complete Lucid training upon hire.
Obtain ASE certifications within 6–8 months of hire; Lucid reimburses the cost associated with successful completion.

Nice To Haves

ASE certifications: A4, A5, A6, A7, A8, L3, or L4 (ADAS).
Experience in luxury automobile repair environments.

Responsibilities

Repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis.
Maintain a high level of knowledge of high-voltage (HV), low-voltage (LV), and general electric vehicle systems.
Follow repair order documentation procedures, including The Three C's.
Use the appropriate software suite to document all customer vehicle interactions completely and accurately.
Communicate and collaborate with service team members, such as advisors and managers, and with customers.
Demonstrate and teach technical skills and knowledge to others.
Pay close attention to detail and contribute to positive client experiences.
Work remotely and support the mobile service team as needed.
Perform other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life and disability coverage
Paid time off (up to 120 hours for hourly/non-exempt employees; up to 160 hours for salaried/exempt employees)
Paid holidays
Paid sick leave
401(k) retirement plan
Eligible employees may participate in an equity program and/or a discretionary annual cash incentive program
Reimbursement for successful completion of required ASE certifications