Service Technician - Hot Tub Repair

Baker Pool & Spa•Chesterfield, MO

65d•$25 - $30•Onsite

About The Position

We are seeking a skilled Service Technician to join our team. In this role, you will provide expert maintenance and repair services to our customers' hot tubs throughout the St. Louis Metro area. This is a full-time position with opportunities for growth, a provided company van, and comprehensive benefits.

Requirements

High school diploma or equivalent required
1+ years of experience in hot tub, spa, or comparable HVAC/plumbing service
Proficiency in diagnosing mechanical, electrical, and plumbing problems
Knowledge of hot tub components, systems, and safety protocols
Strong problem-solving skills and attention to detail
Ability to lift 50+ lbs and work outdoors in varying weather
Valid driver’s license and clean driving record
Flexibility to work emergency call-outs as needed (evenings/weekends rare)

Nice To Haves

Understanding of electrical systems, pumps, heaters, and control systems
Self-motivated with strong work ethic
Excellent customer service and communication skills

Responsibilities

Diagnose, troubleshoot, and repair mechanical, electrical, and plumbing issues in hot tubs and spas
Perform routine maintenance, cleaning, and servicing on all hot tub models
Provide clear, professional explanations to customers about repairs and recommended services
Maintain detailed service logs and records (parts used, time spent, customer notes)
Respond to emergency repair requests as needed, including after-hours and weekend calls during freezing weather
Build lasting customer relationships through excellent communication and punctuality
Work safely and efficiently in outdoor environments, including all weather conditions
Keep a clean, organized service vehicle and work area