Service Technician

Safety Express Ltd•Edmonton, AB

44d•CA$28 - CA$31•Onsite

About The Position

Do you enjoy working with your hands, fixing things, and figuring out how stuff works? If you have a background in automotive, electrical, or mechanical systems—and take pride in being the one others rely on to get things back up and running—this could be the perfect opportunity for you! We’re looking for a Service Technician who’s not afraid to get their hands dirty, thrives on troubleshooting and problem-solving, and understands the value of delivering excellent customer service. Whether you’re experienced or just getting started, if you’ve got a mechanical mindset, a strong work ethic, and a passion for helping others, we’d love to hear from you! As a Service Technician, you will be responsible for providing repair and maintenance services to our valued customers. This position requires a strong aptitude for problem-solving, excellent communication skills, attention to detail, ability to learn quickly, be well organized and efficient handling of incoming and outgoing equipment. This is an excellent opportunity for individuals who thrive in challenging and rapidly changing work settings.

Requirements

A high school diploma or equivalent or education in Electrical and/or General Automotive experience
2 years previous work experience in a service technician role
Forklift certification (or capable of certification)
Valid driver’s license
Knowledge in the abatement, restoration, construction, or general safety & cleaning industries would be an asset
Excellent organizational and time management skills
Effective communication skills
Efficient problem-solving skills
Ability to use or learn various basic software.
Attention to detail

Nice To Haves

Proven ability to thrive in a fast-paced work environment, managing multiple tasks and deadlines simultaneously.

Responsibilities

Equipment Installation: Install new equipment or systems according to specifications and guidelines provided by the manufacturer or client. This may involve assembling components, connecting wiring, and configuring settings.
Maintenance and Inspection: Perform routine maintenance tasks to ensure the proper functioning of equipment. This may include cleaning, lubricating, adjusting, and replacing worn-out parts. Conduct regular inspections to identify potential issues or areas that require attention; including company provided tools and equipment to perform tasks.
Repair and Troubleshooting: Diagnose and troubleshoot equipment malfunctions or breakdowns. Identify the root cause of the problem and implement appropriate repairs or replacements. This may involve testing equipment, using diagnostic tools, and consulting technical manuals or documentation.
Customer Service: Interact with customers in a professional and courteous manner. Respond to service requests, answer questions, and provide guidance on equipment usage, maintenance, and troubleshooting. Ensure customer satisfaction by resolving issues effectively and efficiently.
Documentation and Reporting: Maintain accurate records of service activities, including repairs performed, parts used, and customer interactions. Generate service reports, work orders, and other relevant documentation. Communicate findings, recommendations, and updates to supervisors, colleagues, or clients as required.
Safety and Compliance: Adhere to safety guidelines and protocols while working with equipment or systems. Follow industry standards and regulations to ensure compliance with quality, environmental, and safety standards.
Continuous Learning: Stay updated with the latest advancements, technologies, and industry trends related to the equipment or systems you work with. Participate in training programs, workshops, or certifications to enhance your skills and knowledge.
Perform other duties as required which may include: Warehouse duties