Service Technician - Billings MT
Big Horn Heating & Cooling•Billings, MT
•Onsite
About The Position
The HVAC Service Technician is responsible for diagnosing, servicing, repairing, and maintaining residential and commercial heating, ventilation, and air conditioning systems. This role requires strong technical expertise, customer service skills, and the ability to work independently while delivering safe, high-quality service.
Requirements
- High school diploma or GED required
- Valid driver’s license with acceptable driving record
- EPA Section 608 Certification (required)
- Strong working knowledge of residential and light commercial HVAC systems
- Proficient in electrical troubleshooting and diagnostics
- Ability to read and interpret technical manuals and schematics
- Strong problem-solving and critical-thinking skills
- Excellent customer service and communication abilities
- Ability to work independently and manage time effectively
- Proficient with mobile devices and service management software
- Ability to lift up to 75 pounds
- Ability to stand, walk, bend, kneel, climb ladders, and work at heights
- Ability to work in confined spaces such as attics and crawlspaces
- Ability to work in varying indoor and outdoor weather conditions
Nice To Haves
- 3+ years of HVAC service experience preferred
- Technical or trade school training in HVAC strongly preferred
- Boiler experience strongly preferred
- Commercial HVAC system experience preferred
- Additional certifications such as NATE preferred
Responsibilities
- Diagnose and troubleshoot HVAC system issues, including electrical, mechanical, and control-related problems
- Repair and replace HVAC components such as motors, compressors, capacitors, contactors, thermostats, and controls
- Perform preventive maintenance and system performance testing
- Interpret wiring diagrams, blueprints, and manufacturer specifications
- Provide clear explanations and recommendations to customers regarding repairs, maintenance, and system upgrades
- Accurately complete service documentation, work orders, and invoices using company software
- Follow all company policies, safety procedures, OSHA standards, and manufacturer guidelines
- Maintain company vehicle, tools, and equipment in safe and working condition
- Participate in on-call rotation as required
- Meet productivity, quality, and customer satisfaction standards
- Perform other related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
