Service Technician – Apprentice to First Class (North On-Call)

Unitil Service Corporation•Portland, ME

2d•$31 - $49•Onsite

About The Position

More than a utility company, Unitil provides energy for life. Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably. Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees. This position performs activities required to operate, maintain, construct, inspect and survey all gas distribution jurisdictional assets. To ensure that these activities are performed in accordance with Federal and State regulations as well as company policy, company procedures and management objectives. To provide services as an emergency gas leak first responder with the objective of ensuring public safety and protecting company assets. To ensure the timely and accurate completion of all necessary records, timesheets, paperwork and documentation needed for accounting, regulatory, asset management and related purposes. Professionally interact with customers, regulatory authorities, and employees to ensure that the company satisfactorily meets their needs. Performs work consistent with training provided and/or skills attained or held.

Requirements

Possess and maintain a valid Maine State Gas License, or obtain within two years.
Respond to service calls when on standby as soon as possible, not to exceed 30 minutes from receiving call.
Possess and retain an unrestricted Vehicle Operator's License.
Will be drug tested under the PHMSA drug pool.
Possess and retain DOT medical examiners certificate.
Have a high school education or equivalent.
Exercise courtesy and tact in dealing with customers.
Be in good physical condition; have good appearance and habits.
Be willing and able to accept shift and emergency assignments, work overtime and standby.
Must accept Company assigned Service Department standby on a rotational basis.
Work in all types of weather conditions per collective bargaining agreement.
Have the ability and aptitude to perform duties independently in a safe and professional manner.
Have the ability to maintain/keep required records satisfactorily.
Be consistently punctual, regular in attendance and have a good safety record.
Be able to work from heights.
Must reside within the specified geographic area and respond within 30 minutes to gas leak emergencies, and be available for duties during times of system emergencies.
Must be able to obtain Operator Qualification (O.Q.) certification based upon the requirements set forth in DOT 49 CFR 192, Subpart N.
Must have the ability to recognize and react to abnormal operating conditions.

Responsibilities

Perform activities associated with the implementation of the company’s gas leak program to protect public safety, safeguard company assets and comply with Unitil’s Operations & Maintenance procedural manuals.
Respond as an emergency first responder to gas leak situations promptly and effectively within established regulatory guidelines, assess situations, and make recommendations/decisions to ensure public safety.
Perform scheduled gas surveys and analysis work on all company owned facilities, including business district surveys, school surveys, interior atmospheric and corrosion checks, service line surveys, exposed pipe surveys, public building and commercial building surveys, high risk surveys, active leaks, and repaired leaks.
Identify, classify, and prioritize gas leaks associated with the gas distribution system to ensure public safety.
Prepare construction and maintenance orders for replacement or repair of facilities where gas leaks have been identified.
Utilize GIS/GPS mapping software and the gas CMS system.
Test and calibrate company owned (CGI) combustible gas indicators and PMD portable methane detectors or other Company approved equipment in accordance with company procedures.
Properly care for and maintain company equipment such as assigned vehicle, tools, and materials, including timely completion of associated records. Check for proper operation of vehicle and equipment and ensure adequate materials are available. Detect and report improper operation, faulty equipment, defective materials, and unusual conditions to supervision.
Maintain work area and equipment in a clean and orderly condition.
Perform activities associated with the installation, maintenance, and inspection of Company meter sets and other jurisdictional assets in compliance with Unitil’s O&M and other related procedures.
Install, change, and remove meters; transfer, turn on, and turn off gas meters.
Turn on and relight customer appliances; deliver and recover customer appliances.
Install, inspect, and leak test gas piping.
Diagnose and perform maintenance on customer’s rental gas appliances, including gas conversion burners and gas water heaters.
Investigate, locate, and repair or report odor and carbon monoxide complaints.
Perform all functions of the gas pipe fitter, including construction and installation of meter fits, gas meters, in-to-out meter piping, and installation, repair, and diagnostics of gas regulators.
Assist in and/or perform all duties within the job series; work from schedules, work orders, established regulations, and written/verbal instructions from the supervisor.
Develop knowledge of National Fuel Gas Code, Company Standards, and the Serviceman's Procedures.
Execute all forms and reports as required and perform other similar or related duties in a workmanship manner.
Capitalize on unplanned opportunities and respond to unforeseen situations; undertake and complete assignments and special projects as assigned by management.
Perform other related duties as assigned in accordance with the Agreement.