Service Technician (Watertown Area)

Cook Properties•City of Rochester, NY

7d•$20 - $24•Onsite

About The Position

We’re looking for a skilled, dependable, and motivated Service Technician to join the Cook Properties team. In this role, you will play a key part in maintaining and enhancing our manufactured housing communities by providing quality property maintenance and repair services that help create a safe, clean, and welcoming environment for residents. As a Service Technician, your responsibilities will include performing routine and preventative maintenance across multiple properties, completing work orders efficiently, and conducting interior and exterior repairs on park-owned homes. This may include painting, appliance repair, heating systems, plumbing, skirting, doors, windows, and general carpentry work. You will also assist with plumbing and electrical troubleshooting, including underground systems, while ensuring all work is completed safely and in compliance with company standards. Additional responsibilities include maintaining community grounds, trash removal, seasonal lawn care and snow plowing, tracking maintenance inventory and supplies, conducting regular property walk-throughs, and overseeing outside contractors as needed. This role also requires a strong customer-service mindset, as you may interact directly with residents, deliver notices or lease violations, and help uphold the overall appearance and standards of the community. The ideal candidate is mechanically inclined, safety-conscious, organized, and able to work independently while managing multiple priorities. A strong work ethic, attention to detail, and commitment to quality service are essential to success in this position. If you enjoy hands-on work and take pride in maintaining communities where people live, we encourage you to apply. Cook Properties is New York State’s largest owner and operator of manufactured housing communities. Our portfolio includes more than 100 manufactured home communities totaling over 6,500 home sites. We also own and manage commercial, retail, and office properties, along with self-storage facilities throughout New York State.

Requirements

Comfortable working outdoors 80–90% of the time, year-round
Willing to travel between multiple communities
Knowledge and experience with well pumps and jetting sewer lines
Ability to work independently and manage time effectively.
Excellent communication and customer service skills.
Proficient with tablets and mobile devices for paperwork and communication
Experienced (2+ years) in grounds maintenance, construction, or related fields
Interested in a career within property management
Hold a valid driver’s license with an acceptable driving record
Strong in organization, time management, and communication skills

Nice To Haves

High School Diploma

Responsibilities

Perform routine and preventative maintenance and repair tasks across multiple properties
Completing work orders efficiently while following maintenance procedures
Keeping grounds clean, including trash removal and dumpster preparation
Tracking and managing material and supply inventory
Overseeing work performed by outside contractors as needed
Conducting interior and exterior repairs on park-owned mobile homes (painting, appliances, heating systems, plumbing, skirting, doors, windows, etc.)
Addressing plumbing and electrical issues, both in mobile homes and underground systems
Upholding customer service standards and ensuring a high-quality living environment
Conducting regular property walk-throughs to maintain community standards
Delivering notices and lease violations as needed
Staying up to date on industry best practices through training and technical reading
Adhering to job-related safety regulations and company policies
Seasonal work, including snow plowing in winter and lawn care in summer
Performing additional duties as assigned