Service Technician (Journeyman)

Feyen Zylstra•Traverse City, MI

5d•Onsite

About The Position

Feyen Zylstra is seeking a Service Technician (Journeyman) for its Traverse City office. The role performs electrical installation, troubleshooting, and maintenance in commercial and industrial settings. The technician works collaboratively on team projects and independently, with a focus on technical quality, customer service, safety, and dependable project delivery. The role also includes training, mentoring, and coaching apprentices, and may involve informally directing and coaching others. The schedule is typically Monday through Friday, with weekends as needed. The technician must participate in a rotating on-call schedule approximately 4–5 times per year. Each on-call assignment lasts one week, from 7:00 AM Monday to 7:00 AM the following Monday, and supports emergency service calls outside standard business hours. The role may require local travel, overtime, work at elevated heights, lifting up to 50 pounds, and working in varied weather conditions.

Requirements

High school diploma or GED.
Current Michigan Journeyman's license.
At least 5 years of continuous experience as an Electrician, Journeyman, or Service Technician.
Experience working in commercial and industrial settings.
Ability to participate in an on-call rotation covering nights, weekends, and holidays as needed.
Ability to travel locally, typically within approximately 60 miles of the warehouse, work overtime, and work in varied weather conditions.
Ability to work at elevated heights and lift up to 50 pounds as needed.
Ability to work nights, weekends, and holidays as needed.
Proficiency with Microsoft Word, Excel, and Outlook, and comfort with technology.
Strong knowledge of the most recent National Electrical Code.
Skill in reading and following blueprints and electrical schematics.
Mechanical and technical aptitude, with an interest in teaching others.
Demonstrated focus on safety, quality, customer service, and goal attainment.
Honesty, integrity, self-direction, reliability, and ability to work independently under pressure.
Strong planning, organization, time management, communication, and problem-solving skills.
Strong teamwork and collaboration with peers and leaders.
Must pass a pre-employment drug screen.

Responsibilities

Install, troubleshoot, and maintain electrical systems in commercial and industrial settings.
Work collaboratively on team projects and independently on assigned projects.
Participate in a rotating on-call schedule to support emergency service calls outside standard business hours.
Train, mentor, and coach apprentices, and provide respectful guidance and feedback.
Informally lead others by directing work and coaching for improvement.
Identify and communicate potential risks and unsafe conditions, while maintaining a strong focus on safety and quality.
Travel locally to project sites and work overtime or in varied weather conditions as needed.