Plumbing Service Technician - Journeyman

Bassett Mechanical•Kaukauna, WI

1d•Onsite

About The Position

Troubleshoot, repair, maintain and install commercial/industrial Plumbing systems and related equipment, as assigned in a timely high-quality manner to meet customer commitments and expectations.

Requirements

Must be a Journeyman Plumber with at least 5 years of experience working with large industrial/commercial Plumbing systems & equipment.
Good computer skills.
Strong written and verbal communication skills.
Physically able to climb ladders, scaffolds, confined spaces and enter restricted areas for first hand observation or inspection.
Must have a valid driver's license with a good driving record.
Self-motivated.
Detail oriented.

Nice To Haves

Backflow testing certification preferred.

Responsibilities

Perform assigned preventive maintenance tasking within the hours allotted in a high-quality manner.
Upon notification of a customer problem, follow systematic questioning techniques and relate answers to the functioning of the system.
Follow point to point trouble shooting guides to find faults in a timely manner.
Check and verify operation of complete system before leaving the jobsite to minimize callbacks.
Identify opportunities for improvement and energy savings within existing plumbing related systems. Review such recommendations with Sr. Plumbing Service Manager.
Perform site visits for plumbing projects and communicate material requirements, photos, and relevant project details to PSRs for quote preparation.
Communicate with the customer upon arrival and at completion of work.
Promptly and accurately complete all required field service work orders daily.
Keep Sr. Plumbing Service Manager informed of any customer related concerns.
Demonstrate capability and interest in training others.
Keep technical knowledge up to date regarding equipment and concepts.
Call in daily to dispatch to update status of work for the day as well as to support the coordination of upcoming work.
Support and maintain a safe and Lean work environment.
Other duties as assigned.