Service Technician

Smart Care•Los Angeles, CA

13d•Onsite

About The Position

Superior Service, a Smart Care Company, is seeking a Commercial Kitchen Service Technician. This role involves partnering with restaurant and hospitality managers to provide comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment. You will demonstrate mechanical aptitude, troubleshooting skills, and the ability to read diagrams and schematics to properly diagnose and repair equipment. Communication with manufacturers and the Technical Assistance Group is key, as is the professional installation of parts. The position also involves promoting other Smart Care services, producing accurate administrative documents, following safe work practices, and maintaining a neat service vehicle with accurate inventory. Productivity levels must be maintained in accordance with company standards.

Requirements

High School diploma or equivalent
1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
Valid driver’s license and acceptable motor vehicle record
Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
Availability for occasional overnight travel as assigned

Nice To Haves

Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)
Commercial refrigeration and/or commercial cooking equipment repair experience
Self-motivated with the proven ability prioritize and work independently with minimal direct supervision

Responsibilities

Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
Communicate with manufacturers as needed to help with diagnoses and parts identification
Consult with the Technical Assistance Group for technical support while onsite
Install all parts ordered for the customer in a timely and professional manner and in line with company policy
Promote and recommend other services provided by Smart Care to customers when needed
Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
Follow safe work practices and accident prevention procedures
Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
Maintain productivity levels in accordance with company standards