Service Technician

Methode Electronics • Oklahoma City, OK

1d

About The Position

The Service Technician role involves evaluating, testing, and repairing products returned from the field, as well as providing phone support for service requests. Methode Electronics is a leading developer of custom-engineered and application-specific products and solutions, utilizing the latest technologies. The company leverages the talents of over 5,000 employees to serve a diversified group of customers in four market areas: User Interfaces, Sensor and Switches, Power and Data. Methode helps customers win in their end markets by providing an unmatched combination of customer focus, differentiated technology, problem solving and world-class manufacturing.

Requirements

• Associate Degree with a training emphasis in communication/computer electronics, or five or more years of technical on-the-job experience/military technical training, and a general RF background
• Possess strong problem solving skills applied to digital and analog electronics with the ability to troubleshoot in a logical manner
• Professional, clear, verbal and written communications
• Experience with electronic test equipment and test fixtures
• Ability to read and understand technical documentation such as electrical, pneumatic, and hydraulic schematics, mechanical drawings, bills-of-material, setup instructions, written work instructions
• Unrestricted ability to travel domestically and internationally (Passport)

Nice To Haves

• Experience with programmable industrial controllers
• Experience in heavy industry or the oil and gas environment
• Knowledge of pneumatic and hydraulic control systems

Responsibilities

• Evaluate, test and repair product returned from the field
• Answer service request phone calls for assistance
• Test and evaluate products to ensure proper operation to established criteria
• Troubleshoot electronic products to the component level, when applicable, to determine root cause and appropriate corrective action
• Properly setup and operate general electronic test equipment including oscilloscopes, signal generators, meters, power supplies, service monitors, test fixtures, field strength meters, RF power measuring equipment and software simulators for product testing and evaluation
• Proficient operation of hand tools, small power tools, hand crimpers, screwdrivers, wrenches, pliers and understands their use and function
• Performs required repairs and required modifications to restore unit to proper operation
• Inspects all work and participates in the visual inspection crosscheck process
• Maintain the integrity of the documentation process and complete necessary reports
• Keep supervisor apprised of all unresolved and/or potential problems that would negatively affect Service, Operations, or customers
• Provide support to the Operations organization and handle miscellaneous assignments as instructed
• Proficient operation of PC based computer equipment in an office software environment
• Maintain work related equipment and parts inventory
• Maintain neat and orderly work areas and comply with all safety rules
• Other duties as assigned

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Hearing insurance
• Life insurance
• Disability insurance
• Wellness program
• Time off benefits
• Voluntary benefit plans include Accident, Hospital Indemnity and Pet Insurance
• Employee Assistance Program
• Participation in the Company’s 401(k) plan which includes a company contribution
• Overtime pay when working qualifying overtime hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree