Service Technician - Valley Pool & Spa

Leslie's•North Versailles, PA

7h•Onsite

About The Position

With over 55 years of experience, Valley Pool & Spa is a leading hot tub and swim spa dealer throughout the Pittsburgh area, offering the best hot tubs and swim spas in the market. They became a part of Leslie's family in January 2018, providing everything from new above-ground pools, hot tubs, and swim spas to superior pool and hot tub service, as well as quality products designed to keep your pool and hot tub operating efficiently and effectively. Their hot tub experts help customers choose the best model for their needs and space, ensuring it features everything needed for a relaxing soak or a wonderful workout, and they carry numerous accessories to make ownership easier and more enjoyable. As a Service Technician, you will be responsible for the sales, installation, and repair of swimming pool and related equipment for both residential and commercial customers. You will serve as a trusted expert, interacting directly with customers to provide quality service, recommendations, and general guidance. In this role, you will work closely with the Service Manager to ensure all company policies, procedures, and safety standards are met while consistently delivering superior customer service and high-quality workmanship.

Requirements

Valid state driver’s license with a clean driving record
Knowledge of water chemistry and pool chemicals
Strong communication and problem-solving skills
Ability to work outdoors in varying weather conditions
Self-motivated with strong time management and organizational skills

Nice To Haves

Electrical license (01, 07, or 07B) preferred, if applicable

Responsibilities

Deliver exceptional customer service while maintaining professional and ethical conduct at all times
Troubleshoot, repair, and test swimming pool, spa, fireplace, and other applicable equipment to ensure proper functionality
Educate customers on proper equipment use, care, and maintenance
Plan and manage daily service routes efficiently while responding to customer inquiries in a timely manner
Complete accurate service reports, invoices, and required documentation
Maintain a clean, professional appearance and represent the company positively in the field
Follow all company policies, including safe driving practices and workplace safety standards
Track and complete required training hours