Pool & Spa Service Technician - Knoxville, TN

Pool and Spa Depot•Knoxville, TN

1d•Onsite

About The Position

Join our dynamic team at Pool & Spa Depot as a Pool & Spa Service Technician! This is a hands-on, customer-facing role where you'll ensure pools and spas are operating safely and efficiently while delivering an excellent customer experience. This is a great opportunity for candidates with mechanical, maintenance, or installation backgrounds (HVAC, plumbing, electrical, general construction, appliance repair, etc.) looking to grow in a specialized field. This is more than a job-it's an opportunity to build a skilled trade career while working independently, solving real-world problems, and making a visible impact for customers every day. If you enjoy hands-on work, interacting with people, and learning new technical skills, this role is for you. Pool and Spa Depot is a Drug-Free Workplace.

Requirements

1–3 years of hands-on experience in a related field such as: HVAC, Plumbing, Electrical work, Equipment installation/repair, General maintenance or construction
OR willingness to learn with strong mechanical aptitude
Strong troubleshooting and problem-solving skills
Customer service mindset with clear communication skills
Professional appearance and ability to work in customer-facing environments
Valid driver's license with a clean driving record
Ability to lift and handle equipment safely and work outdoors

Nice To Haves

Pool & Spa industry experience
CPO Certification
Experience working with pumps, filtration systems, or water systems

Responsibilities

Deliver exceptional customer service while performing pool and spa maintenance and repair
Conduct on-site inspections, assess water quality, and perform necessary maintenance tasks such as cleaning filters, balancing chemicals, and troubleshooting equipment issues
Test installed equipment to ensure everything is in proper working order
Install new pool equipment and assist with pool openings and closings
Provide clear, friendly, and professional guidance to customers on equipment use and pool care
Maintain a clean, organized service vehicle and manage inventory efficiently
Work safely while lifting and handling equipment, following proper safety protocols
Arrive at customer homes with a professional appearance and respectful demeanor, representing the company positively