Service Technician Trainee
Offix LC•Lynchburg, VA
•$18 - $24•Onsite
About The Position
Offix will provide various training courses/programs to help further your knowledge and learn to diagnose and repair office equipment. This role involves reading schematics, troubleshooting issues, demonstrating repair proficiencies on various machines, communicating with customers, documenting service reports, and maintaining car stock. The trainee will also learn and adhere to Offix's service procedures, company policies, and protocols.
Requirements
- High School Diploma
- Seeking factory certifications
Nice To Haves
- Vo Tech Graduate/Tech School Diploma or equivalent is a plus
Responsibilities
- Read and interpret specification and schematics to determine machine settings, adjustments, installation, and assembly
- Diagnose office equipment issues using a variety of testing devices and background knowledge
- Demonstrate repair proficiencies on all equipment (digital copiers, faxes, printers etc.)
- Communicate with operators to determine problems prior to call or onsite visit
- Troubleshoot repair job ensuring equipment has effectively been repaired
- Write thorough and legible service reports ensuring all times from dispatch through to completion, parts used, parts needed to order, meter reading, PM counts etc.
- Accurately document all information
- Maintain a neat and orderly car stock, requesting replacement parts/items as needed
- Understand Offix’s service procedures, company policies and protocol with an excellent ability to follow through
- Perform occasional miscellaneous duties/projects as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
