Field Service Technician Trainee

BrandSource•Champaign, IL
•Onsite

About The Position

Dick Van Dyke Inc. is looking for a reliable hardworking individual to add to our Service Team. Our Field Service Technicians follow basic operating instructions; troubleshoot mechanical breakdowns; maintain supplies and inventory; call manufacturers for technical assistance and document service actions by completing paperless forms. A mechanical aptitude is required for this position with a knowledge of basic hand tools. We will commit to the right candidate, a 4-month hands-on training process from the first day on the job to the end of the 4th month of training. During the training process, the candidate will receive $18 to $19 per hour based on mechanical skillset, a company issued Silverado truck stocked with fast moving replacement parts, a cell phone for company use, and a laptop to remain paperless. The second phase of the candidate’s employment, they will move into a salary of $40k annually plus 8% commission on all their repair work. Dick Van Dyke Inc. also, awards Service Technicians with a $500 monthly bonus based off performance and goal achievement. We offer other incentives such as a tool rent-to-own program, assistance with uniforms and more. The hours for this position will begin at 8am and finish when the Service Technician's calls are complete. Our Service Technicians work Monday through Friday and share an on-call schedule. The on-call schedule pertains to one full week on call and rotates to the next Service Technicians. The On-call schedule is shared with two locations making the on-call schedule widely spread-out.

Requirements

  • High school diploma or equivalent
  • Clean criminal background
  • Clean motor vehicle record
  • Good technical/mechanical skillset
  • Must have a valid driver's license
  • Ability to push, pull up to 75lbs
  • Professionalism with a clean, neat appearance
  • Proven record of a good work ethic
  • Provide 2 professional references

Nice To Haves

  • Mechanical aptitude
  • Knowledge of basic hand tools

Responsibilities

  • Follow basic operating instructions
  • Troubleshoot mechanical breakdowns
  • Maintain supplies and inventory
  • Call manufacturers for technical assistance
  • Document service actions by completing paperless forms

Benefits

  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Savings bank
  • Training & development
  • Vision insurance
  • 401(k)
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • 1-week Paid time off (after 90 days)
  • Health Insurance (after 90 days)
  • Dental Insurance (after 90 days)
  • Vision (after 90 days)
  • Free Life Insurance (after 90 days)
  • 401k (after 90 days)
  • Profit Sharing (after 90 days)
  • Health Savings Account (after 90 days)
  • Tool rent-to-own program
  • Assistance with uniforms
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