Service Technician, Residential New Construction

Enercare • Calgary, AB

2d • Onsite

About The Position

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating. A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be. If you are ready to become one of our Experts, we would love to hear from you.

Residential New Construction HVAC Service Technician
Reports To: General Manager and/or Operations Manager
Status: Full-time, Regular
Location Name: Central Heating & Air Conditioning
Location Address: Calgary, AB

Position Summary:
As a member of our team, you will accurately diagnose and repair problems with residential new construction HVAC equipment. With a strong focus on customer service and a commitment to integrity, you will communicate solutions to customers.

Requirements

• The qualified candidate must have a high school diploma or equivalent.
• Must possess all valid licensing or certifications as required by provincial or local governmental laws or regulations for the geographical work area.
• Proven mechanical aptitude and experience in the HVAC field.
• Able to operate all necessary tools and equipment to perform various projects.
• Adept at servicing residential heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
• Demonstrated commitment to the delivery of customer-focused service.
• Must be able to read and interpret drawings, blueprints, and production diagrams.
• The ability to work overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.

Nice To Haves

• A license in plumbing, electrical work, sheet metal, or refrigeration an asset.

Responsibilities

• Responsible for analyzing, diagnosing, and resolving customer concerns in residential new construction environments.
• Perform service on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
• Perform start-ups on air conditioning as required.
• Responsible for the delivery and removal of equipment needed to complete service work.
• Responsible for providing excellent service to customers and sustaining high levels of customer satisfaction.
• Handle customer concerns, questions or problems in an effective manner.
• Prepare material requisition forms to ensure proper truck stock levels.
• Other duties include performing maintenance on equipment, servicing and/or cleaning IAQ products, soldering, welding, brazing, and performing minor field fabrication.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED