Service Technician - Master

ADT•Las Vegas, NV

7d•Onsite

About The Position

ADT is the number one smart home security provider serving residential and business customers. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships. The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.

Requirements

Service experience
Technical aptitude
Strong verbal communication
Customer focused and customer driven mindset
Thrive in the face of uncertainty
Valid driver's license
High School degree or the equivalent

Responsibilities

Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
Follow and complete required processes of wired/wireless technology and connection procedures.
Test and validate system signals/communication with central monitoring to properly establish service.
A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.