Master Service Technician

Finchey Corp dba Pacific BMW•Glendale, CA

11d•Onsite

About The Position

Pacific BMW is looking to hire a Master Service Technician. This position is mainly responsible for advanced diagnostics, complex repairs, and technical leadership in the service department. The hours are Monday to Friday 7:30 am to 6:00 pm and Saturdays from 8:00 am - 4:00 pm. This is a full-time position, paid by a flagging rate with bonuses.

Requirements

BMW Master Level Certification is required
ASE Certifications
Have own tools
Knowledge and experience of safety practices and safety equipment
Drive both manual & automatic transmissions
Minimum of 3 years with a US Driver's License and a clean driving record

Responsibilities

Perform assigned vehicle repairs using appropriate Manufacturer and Dealership standards and guidelines
Record vehicle inspections in a video to make recommendations and keep the customer informed
Test, check, and road-test each vehicle as necessary to ensure accurate diagnosis & repair
Create claims utilizing the BMW application
Perform work in the priority order assigned by the shop foremen
Keep the Service Advisor informed of the vehicle's progress
Clean, drain, tag, and turn in warranty parts as required by the manufacturer
Return the customer's vehicle in a clean condition
Follow proper procedures for performing recalls, campaigns, updates, and product alerts
Document all efforts made to duplicate complaints on "No-Fault Found" responses
Familiarize and utilize all shop, manufacturer's memos, technical and service bulletins
Keep work area well-organized and clean using safe work habits