Service Technician (Marine)

Caterpillar•Miramar, FL

1d•Onsite

About The Position

Following the new Medium-Speed Engines (MSE) strategy there is an exciting opportunity for a Service Technician (Marine) to join the MaK Americas workshop team. As a Service Technician (Marine), the employee is responsible for providing technical service in the workshop on cylinder heads, injection equipment, turbocharger and other components on customer request. S/he is also responsible for analyzing, troubleshooting and collaborating with the respective functional department in identifying, resolving component related issues.

Requirements

Mechanical/Machinery: Knowledge of machines and tools; ability to use knowledge of machinery or mechanical objects including their designs, uses, repair, and maintenance.
Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools, and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application, or operation.
Total Productive Maintenance (TPM): Knowledge of total productive maintenance principles, methods, and processes; ability to maximize machinery effectiveness through active involvement of all supporting departments.
Minimum 2 - 4 years’ service experience at large Diesel-, Gas or DF-Engines
Good knowledge of Microsoft Office (Teams, Excel, Word, etc.)
Be at least 21 years of age and have a clean driving record, which generally means: No more than (2) moving violations within the last 12 months. No more than three (3) moving violations in the past three (3) years.

Nice To Haves

Degree in related field or industrial or engine mechanic or mechatronics or many years of professional experience
Caterpillar Motoren / MaK or comparable engines, product and service knowledge/experience
Willingness to familiarize yourself with new technologies and ongoing training
Confident handling of drawings and BOM
Strong awareness of quality and safety
Safe handling of measuring equipment and tools
Nondestructive testing experience (Dye penetrant and MPI) or willing to learn
Good internal verbal and written communication
Willingness to travel

Responsibilities

Repair, overhaul, assembly, disassembly, cleaning, analyzes, documentation, etc. of all components of the REParts program, of used engines and parts within the scope of Used Parts & Engines and of all orders delivered by customers with focus on cylinder heads, injection equipment and turbocharger
Assembly, analyzes, processing, documentation, etc. of new components such as cylinder heads, connecting rods, injection nozzles, etc.
Assembly and conversion work on diesel, dual fuel and gas engines within ESG upgrade solution matrix
Takes responsibility for coordinating the daily work on the shop floor
Train other colleagues in safety and quality
Packaging, preservation and transportation of finished components
If necessary, material tests by NDT (Non-Destructive Testing) to be carried out
Successful continuous participation in service-related training to expand develop existing know how
On board service operations on a small scale
Support field service engineers
Participation in 6Sigma projects