SERVICE TECHNICIAN (INSTALL TEAM)(FULL TIME)

Compass GroupUwchlan Township, PA
Onsite

About The Position

We are hiring immediately for a full time SERVICE TECHNICIAN (INSTALL TEAM) position. This role involves repairing, maintaining, and assisting in the installation of vending machines and equipment. The technician will respond to dispatch calls for machine repairs, visit existing customers to ensure service adequacy, and resolve service complaints. Responsibilities include diagnosing machine malfunctions by visual inspection and listening, dismantling machines to access problem areas, inspecting parts for wear or misalignment, replacing defective parts, repairing broken components, realigning and adjusting parts, and testing machine operation after repairs. The role also involves reviewing inventory, ordering parts, shipping and receiving machines, maintaining equipment inventory, preparing machines for installation, assisting with installations and removals, and operating mechanical equipment and small hand tools for repairs.

Requirements

  • Previous mechanical and technical experience preferred.
  • Must have a valid driver's license.
  • Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Nice To Haves

  • Previous mechanical and technical experience preferred.

Responsibilities

  • Perform equipment installations and appliance repairs.
  • Safely operate a 24-foot box truck in both urban and rural environments while maintaining compliance with DOT standards and company driving policies.
  • Accurately take measurements to ensure proper fit and placement of equipment and surrounding structures.
  • Load, transport, move, rotate, and position equipment and A-frame carts with care, maintaining awareness of surroundings to ensure safety and prevent damage.
  • Responds to dispatch calls for machine repairs using company-owned vehicle.
  • Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
  • Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
  • Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
  • Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
  • Prepares machines for installation at accounts; assists in installations and removals.
  • Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
  • Performs other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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