Service Technician II | Brookhaven, MS

Empire Truck Sales•Brookhaven, MS
•Onsite

About The Position

Empire Truck Sales is hiring a Service Technician II to repair medium- and heavy-duty trucks. The role is intended for mechanics who can complete routine mechanical repairs and basic troubleshooting with limited supervision while continuing to develop diagnostic skills. The position is based at the Brookhaven, Mississippi dealership and is full time on the day shift, with negligible travel. Candidates must be comfortable working assigned shifts as needed and willing to travel. The technician uses diagnostic software and OEM procedures to inspect and repair truck systems, perform preventive maintenance and annual vehicle inspections, replace components, and document repairs. The company offers skills- and certification-based pay progression, training and certification opportunities, equipment loan programs, and advancement opportunities toward Technician III. Pre-employment background checks and drug screening are required. Empire Truck Sales promotes a safe, drug-free workplace and is an equal opportunity employer.

Requirements

  • At least 2 years of hands-on experience repairing automotive, medium- or heavy-duty trucks, or diesel equipment.
  • Working knowledge of air brake systems, 12-volt electrical circuits, and wiring diagrams.
  • Ability to complete routine repairs and basic diagnostic work with limited supervision.
  • Qualified to perform FMCSA annual vehicle inspections, or able to become qualified.
  • Standard professional diesel technician hand tools and a rolling toolbox.
  • Comfort using a computer and OEM diagnostic software.
  • Valid driver’s license and clean Motor Vehicle Record (MVR).
  • Ability to work assigned shifts as needed.
  • Willingness to travel.

Nice To Haves

  • Three or more years of relevant repair experience.
  • Experience with Freightliner, Western Star, Detroit, or Cummins products.
  • ASE Medium/Heavy Truck certifications, such as T4 Brakes or T6 Electrical/Electronic Systems; DTNA training is valued.
  • Class A CDL; not required. Willingness to obtain one is preferred.

Responsibilities

  • Perform routine repairs on brake, suspension, steering, cooling, HVAC, and electrical systems.
  • Complete preventive maintenance services and federal annual vehicle inspections efficiently and accurately.
  • Use diagnostic software such as Detroit DiagnosticLink and Cummins INSITE to read fault codes and perform basic troubleshooting.
  • Replace components such as starters, alternators, water pumps, air compressors, and air system valves.
  • Follow service procedures and wiring diagrams to complete repairs with limited supervision.
  • Clearly document complaints, causes, and corrections on repair orders, including warranty work.

Benefits

  • Pay progression based on skills, certifications, and self-motivation.
  • In-house training and DTNA certification opportunities.
  • Tool and laptop loan programs.
  • Advancement opportunities toward Technician III.
  • Medical, dental, vision, and life insurance.
  • Company-paid short- and long-term disability.
  • 401(k) with company match.
  • Paid holidays and vacation time.
  • State-of-the-art facilities.
  • Boot and safety glasses allowance.
  • Strong safety culture.
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