Service Technician II - South Dakota

NCR Atleos•Sioux Falls, SD

22h•Onsite

About The Position

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access, with 20,000 dedicated employees optimizing the branch, improving operational efficiency, and maximizing self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. The Field Services Team creates value for customers by delivering solutions that build long-term relationships. Acting as a first-line response, you will communicate in an open, helpful, and engaging manner with a focus on finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. Formal training is provided through NCR Atleos, enabling fast learning and fostering an environment where you can stretch yourself and make an impact. NCR Atleos is committed to growing the capabilities of its people, building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Service operations have dedicated teachers, mentors, and coaches who share knowledge to enhance growth. NCR Atleos is dedicated to building a diverse community where employees feel a sense of belonging and teamwork, are valued for their contributions and perspectives. This role truly keeps commerce running across the globe and is an ambassador for the NCR Atleos Brand. At NCR Atleos, you’ll have meaningful and relevant work experiences, with opportunities to learn and make a real contribution. The company is dedicated to solving customer challenges through continuous innovation and a commitment to setting the highest standard in self-service banking. A career at NCR Atleos means embracing an innovative culture and values, seeking new adventures, and carving your own path.

Requirements

Local candidate to specific geographic area
Authorized to work in the US
At least 19 years of age
Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
PC skills, basic electronic skills, and operating system familiarity
Ability to perform essential functions of the job with or without a reasonable accommodation
Prolonged travel with driving several hours per day
Rotating and weekend shifts
Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Nice To Haves

Familiarity with large servers, mainframe computers, and imaging software
A+ Certification, CompTIA, N+ Certification
One or more years of related experience

Responsibilities

Perform customer installation, maintenance, and service calls promptly and effectively
Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
Perform maintenance repair and system overhauls
Manage everything from network faults and traffic, to configuration, security, and remote system access