Service Technician I

Aleut Corporation • Fairbanks, AK

7d • Onsite

About The Position

The Service Technician I is responsible for delivering exceptional customer service while providing service, installation, and maintenance support for hot tubs, saunas, cold plunges, and water treatment systems. This position requires a high degree of technical skill, professionalism, and the ability to work in extreme weather and physically demanding environments.

Requirements

• Valid driver’s license with a clean Motor Vehicle Record (MVR) check.
• Able to pass background check and obtain/maintain a DOT Medical Examiner’s Certificate (within 2 weeks of hire).
• Experience operating or willingness to be trained on heavy equipment (forklift, skid steer, etc.).
• Willingness to travel within Alaska for multi-day service trips as needed.
• Strong technical aptitude with mechanical, electrical, or plumbing systems.
• Ability to read and interpret manuals, schematics, and work orders.
• Excellent communication and customer service skills.
• Strong troubleshooting and problem-solving skills.
• Reliable, self-directed, and organized.
• Comfortable working independently in remote or extreme environments.
• Ability to prioritize and manage multiple tasks.
• Proficient with basic hand and power tools.
• Basic computer and documentation skills.
• Ability to lift, carry, and move equipment and materials weighing up to 75 lbs. unassisted and push/pull up to 1200 lbs. with assistance.
• Must be able to work in confined spaces such as crawlspaces and attics.
• Climb ladders or stairs while assisting with equipment up to 250 lbs., using dollies or lifting devices.
• Ability to stand, bend, kneel, crouch, climb ladders, and work overhead for extended periods.
• Stand or walk for up to 10 hours per day on uneven, icy, or slippery surfaces.
• Manual dexterity to handle small parts and tools with precision.
• Perform repetitive tasks using hand tools and power equipment.
• Visual acuity and color vision to identify electrical components and safety hazards.
• Tolerance for exposure to various weather conditions, noise, dust, and environments that may be hot, cold, or wet ranging from -45°F to 90°F.
• Operate power tools, heavy equipment, and drive service vehicles for extended periods.
• Independently operate motor vehicles in remote and challenging terrain.

Nice To Haves

• Experience with Alaska Native Corporations.
• Basic Technical and Mechanical Skills.
• Experience in diagnostics and repair of equipment.

Responsibilities

• Champion Aleut Energy values : Integrity, Teamwork, Quality, Innovation, Compassion and Sustainability.
• Troubleshoot and repair mechanical, electrical, and plumbing systems for hot tubs, saunas, and cold plunges.
• Provide professional, "white-glove" support and clear communication during service calls and installations.
• Perform detailed inspections on all equipment pre-delivery and post-installation to ensure 100% functionality.
• Use ERP tools to manage work orders, warranty records, and service inventory.
• Safely operate company vehicles to job sites and maintain organized, stocked, and clean equipment.
• Adhere to all safety protocols, including vehicle inspections (DVIR) and proper tool care.
• Perform other duties as assigned.

Benefits

• 401K - Employer matching up to 4%.
• 100% Employer paid Dental/Vision for employees and their qualified dependents.
• 100% Paid Employee Life Insurance / Disability.
• Advance your career with exclusive tuition benefits—Aleut employees and subsidiaries enjoy in-state tuition rates plus a 10% discount on University of Alaska Fairbanks online courses and certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed