Service Technician I

All Weather At Home • Edmonton, AB

9d • Onsite

About The Position

The All Weather Group, the largest privately owned and operated window, door and glass manufacturer in the country, is seeking a Service Technician I for their Edmonton Service department. This frontline role is crucial for shaping customer experience by performing local and out of town service calls for on-site repairs of All Weather products (windows, doors, and glass). The position requires an individual who is challenged to think on their feet, learn on the job, and continuously improve with team support. The role involves creating positive and lasting memories for customers and homeowners by ensuring they are in good hands.

Requirements

• Mechanical aptitude, skill and experience with hand tools
• Good customer relations, written and verbal communication skills
• Innovative and problem-solving skills
• Mechanically inclined and able to work on scaffolding at heights over 12 feet
• Must be able to lift at least 50 lbs
• Must be physically fit to perform heavy lifting of glass
• Must be a team player and able to work with minimal supervision
• Flexible and adaptable in any situation
• Position will require working overtime and short notice
• Travel may be required
• Must have a valid Class 5 Driver’s License and clean Driver’s Abstract
• Must pass pre-employment Drug & Alcohol Testing

Nice To Haves

• Experienced technician with some product knowledge preferred

Responsibilities

• May operate service truck and services local calls in home and businesses
• Installation and repair of windows and doors in homes and businesses
• On-site repair of product and installation of Glass and site glazing
• Replacing sealed units and door slabs, making screens, adjusting windows and doors, and replacing casings
• Inspecting job sites, measuring sealed units and replacing capping and caulking
• Handles on-site problems as they occur
• Performs heavy lifting of glass to complete site glazing
• Maintains detailed paperwork
• Represent All Weather Windows in professional and courteous manner
• Complying with all Health & Safety regulations
• Perform in shop service work
• Performing other duties as required

Benefits

• Opportunity to make an impact
• Leadership truly listens
• Culture of connection and care
• Programs to support physical, emotional, spiritual and social wellbeing at work and in our lives outside of All Weather
• Recognized as one of Canada's Best Managed Companies 14 years in a row
• Committed to positively impacting careers, lives and communities across Canada
• Charitable giving
• Partnerships
• Employee volunteerism
• Supporting families in need

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed