Service Technician I

Securitas Technology Corporation•Miami, FL

14h•Onsite

About The Position

Securitas Technology Corporations (STC) is a division of Securitas AB, a global leader in protective services. STC specializes in integrated security solutions, including video, access, intrusion, fire systems, and alarm monitoring. The company is seeking individuals with a technical aptitude and experience in low voltage electronics, specifically in electronic security solutions. This role involves providing service for STC products at customer sites, addressing post-installation issues, and undertaking special project work as needed.

Requirements

High School diploma required or equivalent
Familiarity installing and troubleshooting low voltage equipment
Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
Strong working knowledge of Microsoft Office
Strong written and verbal communications skills
Working knowledge of network communications and IP addressing
Excellent problem solving and analytical skills
Excellent time management skills
Positive attitude and strong work ethic

Nice To Haves

Certifications in enterprise grade CCTV and Access Control systems a plus

Responsibilities

Respond to trouble tickets to ensure application uptime and system performance
Work individually and as a team to diagnose and resolve application issues
Execute preventative maintenance tasks to maximize application availability and identify system faults
Perform routine configuration changes (user permissions, application configuration, etc.)
Document all system modifications through a digital change control tracking system
Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
Perform pre-deployment end to end testing of all upgrades and major modifications
Perform on site installations of software upgrades and major modifications