Service Technician I

Securitas Technology CorporationMiami, FL
Onsite

About The Position

Securitas Technology Corporations (STC) is a division of Securitas AB, a global leader in protective services. STC specializes in integrated security solutions, including video, access, intrusion, fire systems, and alarm monitoring. The company is seeking individuals with a technical aptitude and experience in low voltage electronics, specifically in electronic security solutions. This role involves providing service for STC products at customer sites, addressing post-installation issues, and undertaking special project work as needed.

Requirements

  • High School diploma required or equivalent
  • Familiarity installing and troubleshooting low voltage equipment
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
  • Strong working knowledge of Microsoft Office
  • Strong written and verbal communications skills
  • Working knowledge of network communications and IP addressing
  • Excellent problem solving and analytical skills
  • Excellent time management skills
  • Positive attitude and strong work ethic

Nice To Haves

  • Certifications in enterprise grade CCTV and Access Control systems a plus

Responsibilities

  • Respond to trouble tickets to ensure application uptime and system performance
  • Work individually and as a team to diagnose and resolve application issues
  • Execute preventative maintenance tasks to maximize application availability and identify system faults
  • Perform routine configuration changes (user permissions, application configuration, etc.)
  • Document all system modifications through a digital change control tracking system
  • Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
  • Perform pre-deployment end to end testing of all upgrades and major modifications
  • Perform on site installations of software upgrades and major modifications

Benefits

  • Highly competitive salary
  • Company training and industry leading certification program
  • Company Vehicle
  • Company Cell Phone
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more!
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