Commercial Generator Preventative Maintenance Service Technician

PowerSecure•Durham/Remote, NC

1d•Onsite

About The Position

PowerSecure is seeking a Service Technician – Commercial Generators. This role is responsible for the ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment. Additionally, the position provides technical support to customers on operational or maintenance aspects. PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers. The company invests in its employees' futures with continuous training and multiple levels of technician advancement.

Requirements

One to three years of field experience servicing commercial generator systems
Capable of preventive maintenance
Operational understanding of automatic transfer switch’s
Performing load banks
High School diploma or GED equivalent, related military experience or equivalent field experience
Ability to read and interpret technical instructions, safety manuals, service manuals and policies and procedures
Ability to work with basic mathematical concepts
Ability to safely perform physical labor in an outdoor setting, including the physical demands of working in extreme hot and cold temperatures, and lifting and installing replacement parts, generator system components, batteries and other heavy objects
Must observe all safety standards
Ability to deal with customers where tact may be required to maintain continuing harmonious relationships
Computer fluent, with specific attention to ERP systems, email and Microsoft Office products
Maintain professional appearance on the job
Proven reasoning abilities and sound judgment
Must possess excellent verbal and written communication skills
Able to express commitment to PSS, its customers, and its employees
Process oriented, with demonstrated attention to detail
Delivering on-time results to support PSS’s business goals
Teamwork oriented with collaborative style
Must have the physical ability to wear Personal Protective Equipment (PPE), including but not limited to Protective Glasses, Protective Gloves, and Protective Footwear as required
Specific vision abilities required: close vision, distance vision, color vision, depth perception and ability to adjust focus
Must be able to read computer screens, paper documents, equipment
Ability to perceive and discriminate sounds, depth, texture, and visual cues or signals
Must be able to pass pre-employment screening that includes background check, drug testing and MVR clearance

Responsibilities

Daily travel with independent work structure
Provide 24x7 “on-call” services as required unless on PTO or Off Call
Maintain and safeguard company issued equipment, tools, and instruments
Battery installations and replacements
Perform required preventative maintenance service to equipment under contract as scheduled
Customer contact and interface
Communicate availability status to corporate office
Protect company proprietary information, manuals, and records
Use of electronic and electrical test equipment as necessary
Coordinate and manage all on-site subcontractors hired by PSS as necessary
Maintain company vehicle in safe and operational condition
Ensure that work is performed to PSS standards
Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately
Provide technical support to customers upon request
Maintain Technical documentation for study and/or review
Willing and able to attend training as company deems necessary
Own and maintain personal set of mechanical tools
Cross train in other areas as needed