Service Technician - Class B

Lithia & DrivewayLos Angeles, CA
$18 - $36Onsite

About The Position

Nissan of Downtown LA is hiring Used Car Techs. The Service Technician will perform work as outlined on repair orders with efficiency and accuracy, in accordance with Lithia and manufacturer standards. This includes diagnosing malfunctions, completing repairs safely, and road-testing vehicles to ensure quality. Technicians are responsible for accurately recording time spent on repairs, documenting work performed and test procedures, and maintaining an inventory of necessary tools. They must use shop supplies economically, maintain an organized and clean workspace, and ensure customer vehicles are returned in the same condition they were received. The role also requires completing all required training, acquiring and maintaining manufacturer and ASE certifications, and participating in assigned technical training. Constructive communication with other dealership personnel and reporting any safety or integrity issues to management are also key aspects of the position. Maintaining personal grooming, hygiene, and uniform standards is expected, as is adhering to designated work times.

Requirements

  • Strong attention to detail
  • Sense of urgency
  • Excellent communication
  • Passed manufacturer training and can perform repairs in the following areas with no supervision: Lube and Maintenance Services, Engine Repair, Suspension/Steering Repair, Brake Repair, Electrical/Electrical Systems Repair, Heating and A/C Repair, Engine Drivability Diagnosis and Repair (Optional)
  • Manufacturer certified in all areas listed above.
  • Minimum of 3 ASE certifications (Should be an ASE Master Technician)
  • Customer Pay Proficiency Level: Greater than 105%
  • Three to five years’ experience
  • Acceptable driving record and a valid driver's license in your state of residence

Nice To Haves

  • Engine Drivability Diagnosis and Repair (Optional)

Responsibilities

  • Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
  • Diagnose cause of malfunction.
  • Complete all work according to the applicable safety requirements.
  • Road-test vehicles to ensure quality of repair work.
  • Accurately record time spent on repairs utilizing company time clocking procedures.
  • Document work performed on repair order and document test procedures/results.
  • Responsible for providing and maintaining an inventory of normal mechanics tools.
  • Return special tools to proper place.
  • Use shop supplies and materials in a practical and economical manner.
  • Maintain an organized and clean workspace, completing a stall cleaning every day.
  • Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
  • Complete all required training.
  • Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.
  • Participate in and utilize technical training as assigned by management.
  • Review the technical bulletins and other publications as assigned by management.
  • Constructively communicate with other dealership personnel as required to satisfy customer needs.
  • Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
  • Maintain personal grooming, hygiene, and uniform standards according to departmental policies.
  • Arrive at work, take breaks, and depart work at the times designated by management.

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
  • health insurance coverage
  • employee wellness program
  • life and disability insurance
  • a retirement savings plan
  • paid holidays and paid time off (PTO)
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